The Duke Company has immediate job openings and is hiring Inside Sales Professionals.

Overview

The primary responsibilities of this position are to handle all inbound sales activity from a variety of sources, and coordinate with the internal departments to ensure that all customer requests are handled in a professional, timely manner.

Preferred Education and Experience

• A high-school diploma of Grade Equivalency Diploma (GED) is required for this job.
• 2 years of successful Inside Sales / Customer Service experience in equipment rental or a related industry preferred.

Competencies

• Working knowledge of operating capabilities of Construction Rental Equipment
• Working knowledge of construction materials and their application
• Excellent phone, written and verbal communication skills

Essential Duties

• Greet and transact business with all walk-in traffic in the showroom
• Answer all incoming calls to initiate sales process or route to other departments
• Coordinate sales and rentals with outside sales, shop and warehouse personnel
• Retain all rental contracts at the front counter until the equipment is returned
• Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company
• Forward all referrals and leads to the appropriate Outside Salesman.
• Generate activity reports as requested by management
• Obtain and update customer information as requested by management

Work Environment

While performing the duties of this job, the employee will generally work indoors, but will also be occasionally exposed to a variety of outdoor conditions at the Company’s facilities. The noise level in the work environment can occasionally be loud.

Physical Demands

This job requires occasional climbing, twisting, turning, pushing and pulling motions. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, or crouch. The employee must occasionally lift and move up to 30 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work depend on the Company’s needs.

Travel

Travel will occur on a limited basis, primarily to other Company locations. Overnight accommodations, if necessary, will be at the expense of the Company.

EEO Commitment

The Duke Company is an equal opportunity employer. It is committed to recruiting and hiring qualified employees without unlawful discrimination based on race, age, gender, national origin, religion, disability and other legally protected characteristics.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.