Description

DEADLINE TO APPLY: Applicants are encouraged to apply now! This is a continuous recruitment and will be reviewed in two-week intervals. Next Review: November 29, 2022.

THE DEPARTMENT

The Human Resources Manager plans, organizes, and provides direction and oversight for comprehensive human resources programs of the City including recruitment and selection, benefits administration, worker’s compensation, and organizational health.” The Human Resources Manager ensures that assigned program functions meet all applicable laws, regulations, and City personnel policies and administrative rules; provides professional assistance to City leadership and staff in areas of expertise; fosters cooperative working relationships with intergovernmental and regulatory agencies; and performs other duties as assigned. This position requires discretion to work with confidential and sensitive issues on a regular basis.

THE POSITION

We are looking for a Human Resources (HR) professional who demonstrates a track record of establishing and maintaining collaborative relationships with all stakeholders and the ability to address human resources matters strategically, judiciously, and empathetically. You will independently lead and manage cross-departmental projects, provide crucial analysis to assist the department in delivering services to the organization, and display confidence working with executive and senior staff. You will lead the design, development and implementation of programs, policies and strategies tailored to meet program goals.

While the three (3) current vacancies are in the areas of Recruitment, Total Rewards and Organizational Development, the resulting eligible list can be used to fill future vacancies in any HR concentration. Applicants with extensive experience in various HR areas are encouraged to apply.

DISTINGUISHING CHARACTERISTICS

This is an unrepresented mid-management classification that oversees, directs, and participates in the day-to-day operations of an assigned Human Resources division, including planning, and budgeting, coordinating with other divisions and departments, and managing and accomplishing the complex and varied functions of the department. The position is distinguished from the Senior Human Resources Analyst, which is an advanced journey-level classification that performs a wide variety of professional level duties independently but does not have full division management responsibility. The classification is distinguished from the Deputy Director of Human Resources, which is a single management-level classification that provides oversight of the entire Human Resources program and assists the Director of Human Resources in overall Human Resources management and policy development.

Essential Duties

Duties may include, but are not limited to the following:

Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the assigned program area.

Selects, trains, and provides for the professional development of department staff; plans, organizes, administers, and evaluates the work of department staff; evaluates and monitors workflow and distribution of work; authorizes discipline as required.

Interprets and applies City rules, policies and procedures, Memoranda of Understanding, and local, state, and federal laws; provides policy guidance and interpretation to staff.

Develops City policies and procedures related to the assigned program area; monitors changes in laws, regulations, and technology that may impact operations and revise rules as needed.

Prepares, administers, and is responsible for the budget for assigned program areas; forecasts additional funds needed for staffing, equipment, materials, and supplies; administers the approved budget; monitors and controls expenditures.

Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; identifies opportunities for improvement; directs the implementation of change.

Researches, compiles, analyzes, and evaluates general and statistical information regarding assigned program area.

Prepares and directs the preparation of a variety of written correspondence, reports, procedures, and other written materials.

Provides technical advice to the City leadership team and the Council in area of expertise.

Assumes the responsibility of the Deputy Director of Human Resources in their absence or as needed.

Builds and maintains positive working relationships with other City employees, consultants, and the community.

Confers with and represents the Department and the City in meetings with members of the Council, Personnel Commission, various governmental agencies, developers, contractors, business, and industrial groups and the community.

Maintains and supervises the Technology Information Systems as they relate to the Department, confidential personnel files, and other sensitive employee records.

Positions assigned to Recruitment may be responsible for:

Evaluating and analyzing recruitment diversity statistics and ensuring equal employment opportunity for all candidates.

Designs and administers job-related recruitment processes, including but not limited to application reviews, written and performance tests, interviews and assessment exercises.

Positions assigned to Organizational Development may be responsible for:

Designing, developing, and implementing methods to measure employee engagement and employee satisfaction; analyzing onboarding feedback and exit interviews, identifying trends, and implementing methods for process improvement.

Managing employee engagement events.

Developing, evaluating, and overseeing the administration of training programs and strategic learning plans.

Developing systems and procedures that promote City employment diversity goals and include comprehensive outreach activities and employee training programs. Directing and overseeing the planning and conducting of various other training and needs assessment activities.

Positions assigned to Total Rewards may be responsible for:

Acting as a liaison with benefit carriers in contract negotiations. Performing or directing the performance of job analysis and classification studies; conducting compensation studies, and participating in the development of compensation and benefit strategies.

Overseeing the City’s comprehensive benefit package delivery and wellness strategy, including managing vendors; overseeing the open enrollment benefits process.

Administering and directing a comprehensive Worker’s Compensation Program.

Administering and directing a comprehensive city-wide Safety Program.

Positions assigned to Employee and Labor Relations may be responsible for:

Serving as an active member of the City’s negotiation team as assigned.

Identifying and advising as mandatory subjects of bargaining arise; holding labor management meetings; resolving labor matters with labor partners, as needed; providing contract interpretation.

Processing grievances; coordinating with legal counsel. Coordinating employee relations activities; providing assistance to management, supervisors, and staff in the interpretation in performance management and developing performance improvement plans.

Overseeing and/or conducting investigations of alleged harassment or discriminatory conduct affecting City employees; acting as liaison with regulatory agencies to address formal complaints.

Performs other duties as assigned.

Knowledge of:

Principles, practices, and techniques of human resources in a public agency setting, including recruitment, selection, equal employment opportunity, and employee onboarding; job analysis and classification; compensation and benefit analysis and administration; employee relations, including the interpretation of laws, regulations, policies, and procedures; public sector labor relations, including effective negotiation techniques, grievance resolution methods, and progressive discipline.

Practices of researching program issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. Applicable Federal and State laws; City regulations, codes, policies, and procedures

Administrative principles and practices, including goal setting, program development, implementation, and evaluation and supervision of staff, either directly or through subordinate levels of supervision.

Principles and practices of budget development, administration, and accountability.

Organization and supervisory practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned program.

Modern office practices, methods, and computer equipment.

Recordkeeping principles and procedures.

Computer applications related to the work.

English usage, grammar, spelling, vocabulary, and punctuation.

Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.

Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.

Ability to:

Plan, organize, administer, coordinate, review, and evaluate all areas of a comprehensive human resources management program.

Administer programs and the work of staff directly.

Provide for the selection, training, development, motivation, and work evaluation of staff. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department. Interpret, apply, and explain complex laws, codes, regulations, and ordinances.

Provide staff support in complex, sensitive, or difficult human resources related assignments requiring a high level of independent judgment, strong analytical skills, and sophisticated knowledge of applicable laws, regulations, and contractual agreements.

Prepare and administer budgets; allocate limited resources in a cost-effective manner.

Effectively represent the department and the City in meetings with governmental agencies, professional, regulatory, and legislative organizations. Research, analyze, and evaluate new service delivery methods, procedures, and techniques.

Make sound, independent decisions in day-to-day activities and in emergency situations.

Conduct thorough fact finding or investigations as needed.

Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.

Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.

Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.

Make accurate arithmetic, financial, and statistical computations.

Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

Operate modern office equipment including computer equipment and specialized software applications programs. Identify and take appropriate action when unusual operating problems occur.

Maintain attention to detail and accuracy while meeting critical deadlines.

Use English effectively to communicate in person, over the telephone, and in writing.

Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.

Establish and maintain effective working relationships with those contacted in the course of work.

Minimum Qualifications

EXPERIENCE AND EDUCATION
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Five (5) years of increasingly responsible Human Resources management experience including assignments in the areas of recruitment, selection, classification, training, compensation, employee and labor relations, worker's compensation and safety administration, and employee benefits or other pertinent job related areas, including two (2) years of supervisory or lead experience.

Education: Equivalent to a Bachelor's Degree from an accredited college or university with major course work in human resources, business, or public administration or closely related field.

Supplemental Information

PROBATIONARY PERIOD: One (1) Year

COVID POLICY: The City of Hayward has adopted a mandatory COVID-19 vaccination policy for all new employees issued formal offers of employment on or after February 1, 2022. Under this policy, proof of full vaccination is required as a condition of initial and continued employment with the City unless the employee has applied for an exemption and is awaiting the City’s response or has been granted an exemption, or unless stricter State or Federal legal requirements apply. If offered employment, you will receive instructions regarding how to provide verification of vaccination or how to apply for an exemption, which will be required prior to your start date. You may read the full policy here: City of Hayward COVID-19 Vaccine and Testing Policy (Download PDF reader)

Candidates must submit a completed City of Hayward job application and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications. Applications submitted without all required materials will not be considered.

Based on the information provided, employment applications will be reviewed for minimum qualifications. Those best qualified may be invited to the next phase of the process, which may include an oral, practical, written examination and/or supplemental questionnaires reviewed by subject matter experts.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above. Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward. Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541. Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Benefits Overview