We’re looking for new faces! Are you looking for a rewarding career that will make a difference in the community? The Food Bank of Northern Indiana is seeking people with a passion for our community and serving others. Join our team today!

Job Description:

Title: Office Manager & HR Generalist

Classification: Full-time, Exempt, 40 hours/week; Monday- Friday; 8:00a-4:30p

Location: South Bend, IN / On-site

Reports to: Executive Director and CEO

Salary Range: $45,000 - $55,000/annually

Benefits of Working at the Food Bank of Northern Indiana:

• Ten holidays – New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve and Christmas Day.
• Medical Insurance - $50 / Biweekly for employee coverage with a low $2,000 deductible
• Dental Insurance - FREE for employee
• Vision Insurance - FREE for employee with our medical plan
• Life Insurance - FREE $25,000 policy for employee
• Short-Term Disability Insurance - FREE; Covers 60% of normal wages for qualified injuries & illnesses; Eligible first month following 60 days of employment
• Simple IRA Retirement & Up to 3% match contribution - Eligible after 90 days, during open enrollment period which is November 1
• Vacation & Sick Days - Prorated first year; Available at 90 days
• Vacation Time - 10 Days per year each January 1st; First 2 Years until next milestone
• Sick Time - Accrue up to 10 Days per year; Save up to 30 Days
• Personal Time - 2 Days per year
• Cell Phone Reimbursement - $60 per month

Mission:

The Food Bank of Northern Indiana works in partnership with the community to feed the hungry, increase awareness of the effects of hunger and lead programs designed to alleviate hunger. The Food Bank serves Elkhart, Kosciusko, LaPorte, Marshall, Starke and St. Joseph Counties and is a member of Feeding America, Feeding Indiana’s Hungry and United Way.

Job Summary:

The Office Manager & HR Generalist develops, oversees, and executes a comprehensive human resource program for FBNI which includes recruitment and retention, onboarding, performance management, compensation and benefits, training and development, policy development and implementation, compliance reporting and team member relations and communication for a first-class, mission-driven workforce. This role is responsible for managing office administration duties, record keeping, and general office, building and equipment procedures. This person will also work in creating and maintaining a professional and pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety for the day-to-day operations of the FBNI.

Essential Duties and Responsibilities:

• Manage general office operations, including front office administration team and oversight of processing donations and acknowledgements in DonorPerfect.
• Organize and coordinate office administration and procedures to ensure organizational effectiveness, efficiency and safety.
• Responsible for developing intra-office communication protocols, streamlining administrative procedures, office inventory control, front office administrative staff supervision and task delegation.
• Manage all organization vendor and service provider relationships (insurance, office supplies, janitorial supplies, maintenance contracts, vehicle licensing and maintenance, annual service agreements, etc.)
• Implement and maintain all Standard Operating Procedures in coordination with administrative, facility and maintenance staff to comply with OSHA, USDA, Board of Health, food industry and other licensing and inspections.
• Develop and execute recruitment and hiring of employees including writing and submitting job postings online, scheduling candidate interviews, performing phone screenings, working with position supervisor to identify applicants to interview and assisting in the interview process including job offers, as necessary. Oversees immigration, background checks, drug testing, etc.
• Manage, advise, and execute all FBNI benefits/compensation including administering a benefit program of health, dental, flexible benefits, deferred compensation, and others as deemed important. Ensure changes in benefit plans and open enrollment information are provided to all employees.
• Work with Paychex to ensure appropriate and timely information to staff about benefits/compensation.
• Work with benefits vendors to update services, monitor and ensure compliance with all regulations.
• Ensures all participant benefits are entered into the vendor/provider computer system for access to services. Resolves any problems in participation and benefit access.
• Writes and updates position descriptions to ensure accuracy.
• Manage Worker’s Compensation program.
• Research, develop, write and update HR policies, procedures and guidelines (including communicating changes in Employee Handbook to reflect changes in laws or regulations.
• Provides orientation to new employees, training employees on HR related issues and provide writing materials for supervisor to keep apprised of changes in HR field.
• Develops unique training and development programs to fulfill employees specific needs to maintain or improve job skills.
• Present training and development programs.
• Completes reports, surveys, and other documents for compliance with vendors, Feeding America, and other regulatory agencies.
• Maintains and retains HR and personnel records ensuring confidentiality of information. Ensures records are destroyed protecting confidential and sensitive information.
• Serves as a resource for Executive Director and CEO on HR related issues.
• Performs all other duties as assigned by the Executive Director and CEO.

Minimum Qualifications for Education, Training and Experience:

• Bachelor’s degree in Human Resources Management, Business Management or related field is required or equivalent combination of education and experience.
• Minimum of 5 years of demonstrated human resources and/or office management experience.
• Previous work experience in a non-profit organization is preferred, but not required.
• Working knowledge of DonorPerfect is preferred, but not required.
• Demonstrated supervisory experience.
• Must be proficient in Microsoft Office Suite and self-supporting as to computer and clerical needs.

Required Background, Knowledge, Skills and Abilities:

• Ability to use and maintain confidentiality and discretion.
• Must have high integrity and a strong work ethic.
• Must be detail-oriented, with the ability to plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
• Exhibit strong verbal, written, presentation, planning, time management and organizational skills. Ability to write, edit and proofread correspondence and presentation materials for accuracy and style.
• Demonstrated ability to work with diverse groups with a team approach and successful results.
• Ability to be a strong team player, work independently and collaborate with others as appropriate.
• Demonstrated negotiation and problem-solving skills.
• Ability to make independent decisions.

Working Conditions:

This position may require early morning, evening or weekend work or a longer workday as necessary. Requires a valid driver’s license and the ability to travel independently by car for work and have reliable transportation. Must be able to lift and move up to 35 pounds.

Employment requires a negative drug screening and successful background check.

The Food Bank of Northern Indiana is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, regardless of age, gender, race, religion, color, disability, veteran status, sexual orientation, national origin, or any other legally protected category.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• South Bend, IN 46601: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your preferred method of contact? (e.g. phone, email, or text messaging)
• Are you willing to consent to a background check and drug screening?

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office 365 Suite: 5 years (Preferred)
• Recruiting/Onboarding: 5 years (Preferred)
• Nonprofit/Philanthropy/Public Leadership: 2 years (Preferred)
• Human Resources Management: 5 years (Preferred)
• Supervising: 2 years (Preferred)
• Compliance Management: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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