Help Desk Technician Job at EMR CPR LLC
Position: HelpDesk Tech
NOTE: Must be willing to work onsite
Location: Los Gatos, CA
Job Responsibilities:
- Basic PC, Mac, and Phone troubleshooting knowledge. These candidates will cover the on-site desks and provide “Tier 1” support, triage, etc. and escalate as necessary.
- End-user hardware and software troubleshooting
- Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android
- Zoom, Google Suite, Google Meet, Google Slides, Keynote, Jamf
- Monitor and accessory deployment/collection
- Imaging/Provisioning Laptops/Workstations (not 100% required)
- Face-to-face support experience. Working with end users to solve IT problems.
- Laptop & mobile device deployments
- Upgrading broken devices or any damaged devices
- Workstation Sweeps - Resetting monitors on a weekly basis
- Ensure workstation monitors are functioning along with peripherals
- Inventory and counts of all peripherals, computers, printer toners, accessories, and any misc. assets
- Maintain Storage room assets and counts
- Interfacing with users to troubleshoot software issues
- Printer management and preventative maintenance
- E-waste
- Wipe all devices before e-wasting
Qualifications / Experience :
- A+ Certification
- Inventory Systems
- Ticketing Systems
Job Type: Part-time
Pay: $27.00 - $30.00 per hour
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
Experience:
- Windows: 3 years (Preferred)
- Hardware/Software break fix: 3 years (Preferred)
- Mac OS: 3 years (Preferred)
- Help desk: 2 years (Required)
Work Location: One location
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.