**C2C is not available**
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

Position Title : IT Healthcare Consultant - Development Tools Administrator - Project Lead

Location: Columbia, SC

Start date: ASAP

Estimated End Date: 12+ Months

Scope of The Project:

The CLIENT Bureau of Medicaid Systems requires an Atlassian Systems Administrator to support, configure, and operate the Atlassian tools being used by the agency’s major software development and implementation projects.

The Atlassian Systems Administrator will perform all aspects of Atlassian tool deployment, configuration, customization, operations, monitoring, and support, working with the hosting and infrastructure vendor as required.

Primary objectives:

• Perform day-to-day configuration and support of the on-premises Jira and Confluence instances and installed add-ons

• Monitor and respond to incoming requests for configuration and assistance from users

• Provide subject matter expertise and support to teams using other Atlassian tools, to include BitBucket, Bamboo, and Fish Eye

• Ensure upgrades and updates to the Atlassian tools and add-ons are tested and implemented timely

• Develop, document, and follow standard processes, procedures, runbooks, etc. for operating the Atlassian tools, including change and incident management

• Identity opportunities to streamline and standardize the configuration of the tools; eliminate extraneous configurations; and maintain optimal performance

Objectives To Be Fulfilled By Candidate:

The selected candidate will serve as the Atlassian Systems Administrator for the CLIENT Bureau of Medicaid Systems, supporting the Atlassian tools in use by the agency’s ongoing development and implementation projects, including Jira, Confluence, Bamboo, Bitbucket, and related plugins/extensions/tools. CLIENT uses Atlassian tools for issue/enhancement tracking, task tracking, test tracking, requirements traceability, technical and operational documentation, and code management.

Candidates for this position must be capable of performing all aspects of Atlassian tool deployment, configuration, customization, operations, monitoring, and support. This includes but is not limited to:

• Product installation and maintenance

• Regular version upgrades, following the agency’s change management processes

• Monitoring and incident response/communications

• End-user support and training, as needed

• Subject matter expertise for Atlassian tools and plug-ins

• Maintaining an awareness of the agency’s license agreements with Atlassian and notifying management of upcoming expiration/renewals

• Installing and configuring plug-ins/extensions

• Configuring the tools based on team needs

• Building and providing dashboards and reports

• Identifying opportunities for integration with other tools in use and performing that integration (notifications to Microsoft Teams or Slack, integration with Outlook, etc.)

Required Skills

• 1 year experience on-premises Jira administration, configuration, usage, and maintenance in a Linux environment

Required Skills

• 1 year experience on-premises Jira administration, configuration, usage, and maintenance in a Linux environment

• 1 year experience on-premises Confluence administration, configuration, usage, and maintenance in a Linux environment

• Linux command-line/terminal

• Familiarity with additional Atlassian tools: Bamboo, FishEye, BitBucket

• Experience implementing Jira and Confluence upgrades

• Jira reporting and dashboards

• Knowledge of Atlassian product licensing methodology

• Ability to clearly and effectively communicate with stakeholders with varying technical knowledge

• Ability to clearly and regularly communicate task/project status

Preferred Skills

• Experience documenting processes and procedures, runbooks, etc.

• Experience configuring products based on a business requirements document

• Experience with application monitoring and alerting

• Experience interacting with enterprise change management processes, including presentation to a Change Approval Board

• Ability to self-prioritize tasks and projects based on understanding of user needs and impacts to teams

Required Education:

• Bachelor’s degree in a related field. Equivalent (4 years) related experience may be substituted for the bachelor’s degree.

Required Certifications:

• No certification is required, however, relevant Atlassian certifications are preferred.

** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

#ITech

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Columbia, SC 29201: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Jira administration, configuration,: 1 year (Preferred)

Work Location: In person

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