Government Services Representative II (Clerical/Customer Service) Job at St. Charles County Government - Assessor
St. Charles County Government - Assessor Saint Charles, MO 63301
This is a full-time, 40-hour-per-week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.
PURPOSE: The purpose of this position is to assist taxpayers with routine questions, and process personal property assessments through performing data entry and filing. This position acts under the supervision of the Personal Property Administrator.
JOB DESCRIPTION:
- Assists taxpayers with tax bills or waivers
- Enters data into department computer
- Sorts and files property assessment data cards
- Revises taxpayer information as required
- Answers telephone inquiries and directs calls
- Researches tax bills for abatements
- Opens and distributes incoming mail, and sends outgoing mail to taxpayers
- Copies documents and correspondence as needed
- Verifies printed data
- Stocks office supplies
- Retrieves documents and records from storage
- Transfers records to storage as needed
REQUIREMENTS:
- General or technical high school diploma or equivalent
- Minimum of one (1) year clerical experience
- Customer serivce experience
- Any combination of education, experience, and/or training that would equal these requirements may be considered.
- Ability to interact effectively and courteously with coworkers and the general public
- Requires successful completion of computerized clerical skills testing as follows:
- Math – Minimum 80%
- Data Entry – Minimum 4500 KSPH
- Customer Service – Minimum 80%
- Please call the Human Resources Office at 636-949-7320 to schedule on-site clerical testing.
TO APPLY: Applications must be submitted through the St. Charles County website Employment Opportunities page at http://hr.sccmo.org/hr. We do not accept faxed, e-mailed, or print applications.
Job Type: Full-time
Pay: $35,637.13 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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