Gosch Ford Escondido Service Customer Care Center Opportunity Job at Gosch Auto Group
Gosch Auto Group Escondido, CA 92029
Gosch Ford of Escondido is looking for an outgoing, cheerful aggressive individual for a full time position in our Service Customer Care Center. This is a great opportunity to start your career in automotive field and familiarize yourself with the automotive dealership processes. We need focused candidates who are quick learners, have good attendance, reliable transportation, and excellent follow up skills.
We Offer
Medical, Dental, & Vision
Life Insurance
Long-Term & Short-Term disability
401K
Paid vacation
Paid sick days
Responsibilities For Automotive Sales BDC Representative
Oversee incoming leads for service department that we provide
Generate appointments and quotes for these leads by means of phone and email and lead activity management in an effort to qualify and market to potential customers
Direct customers to Service resources and appropriate service people
Check email frequently and respond to inquiries immediately
Responsible for making outbound sold and unsold follow-up calls
Be available to respond to phone AND email inquiries in a professional, well-spoken manner
Meet and exceed goals each monthly and quarter
Qualifications For Automotive Sales BDC Representative
Good verbal and written communication skills
Must be able to work full time with an open schedule, including weekends and evenings
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and the ability to multi-task are required
Self-motivated and goal oriented
Must be willing to submit to a drug screen prior to employment
Must have a clean & valid driver’s license
Previous BDC experience a plus
This position is hourly plus commission.
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