Front Office Team Member Job at Maple City Health Care Center
Who We Are:
We are a healthcare center that offers integrated medical care including obstetrics, midwifery, pediatrics, geriatrics, mental health counseling, social work, chronic disease case management, addictions recovery, nutritional services, and healthy living groups. Our dental site offers primary dentistry for all patients, ages 3 and up.
Job Summary:
The Front Office Team Member is a member of the Patient Resources Team that includes navigators, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving patient access to quality healthcare.
Supervisory Responsibilities:
- None
Duties and Responsibilities:
- Greets and receives patients and the general public, by phone or in person
- Coordinates various activities related to front office procedures to assure a smooth patient flow and high quality of patient care
- Completes opening and closing tasks for front office
- Other duties that support our shared work, as assigned
- This description does not cover or contain a comprehensive listing of all activities
Required Skills and Abilities:
- Proficient in Word and Excel; experience using an EMR or other integrated software system preferred
- Bilingual: English/Spanish; oral (written preferred)
- Demonstrates effective interpersonal skills
Education and Experience:
- Sufficient experience in cross-cultural settings
- Bachelor’s degree strongly preferred
Physical Requirements:
- Ability to lift up to 15 pounds
- Ability to perform prolonged periods of time in front of a computer
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
Additional Requirements:
- Eligibility to work in U.S.
Job Type: Full-time
Pay: $17.94 - $21.15 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- No nights
- No weekends
Language:
- Spanish (Required)
Work Location: One location
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