Front Desk Manager Job at Comfort Suites Houston North / Humble / Kingwood
Comfort Suites Houston North / Humble / Kingwood Kingwood, TX 77339
From $12 an hour
Job Description:
The Front Desk Manager will work closely and efficiently with Management and the Front Desk to ensure maximum operating efficiency. The candidate will handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. The candidate will have to work the shifts and handle all training with the Front Desk to ensure the hotel meets management standards
- Interview, hire, train and terminate staff to ensure the hotel standards.
- Communicate with all departments: Front Desk, Housekeeping, Management
- Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints
- Be very familiar with the hotel computer system for training maintenance and troubleshooting
- Adhere to all Systems & Controls of the Front Desk and appropriate areas of responsibilities
Job requirements:
- Must have experience as a manager / supervisor in the hospitality industry.
- Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
Job Type: Full-time
Pay: From $12.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
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