Who are we:
ZLINE Kitchen & Bath is a Reno-based kitchen & bathroom appliance company providing attainable luxury® to homeowners. Simply put, we are a progressive, nationwide company that creates, markets and sells high-end kitchen appliances such as range hoods and oven ranges. We are quickly becoming a household name in appliances and partner with The Home Depot, Lowe’s, Costco, and many other reputable retailers. With designs that are inspired by the captivating landscapes of Lake Tahoe, it’s no wonder how ZLINE is forging its own path… Will you help us tell our story?
We are known for our attention to detail and commitment to our customers and employees alike. We believe in innovation, honest business, and are proud of the products we create, the services we offer, and the team that makes it all possible.
We are a certified Great Place to Work! Check out more Here
ZLINE was named by Inc. Magazine as one of the best workplaces in 2021!
Check it out here: https://www.inc.com/best-workplaces/2021
ZLINE was named the winner of Ohio Business Magazine’s Best Workplaces in 2021!
ZLINE was nominated for Reno Gazette Journal’s Best of 2020: Best Benefits, Company Culture, and Most Innovative
As our Front Desk Associate, you will be handling various tasks at our North Reno Showroom. You will be the first representation of ZLINE when customers and clients visit our office. You will be responsible for connecting visitors with the right people and providing top-notch customer service both in person and on our online platforms.
Responsibilities:
- Greet customers and clients and direct them to the appropriate team member
- Complete online customer service cases
- Assist drop-in customers with questions related to their product
- Maintain clean and organized reception area
- Collect mail and packages. Distribute them to recipients
Requirements:
- High school diploma or equivalent required
- Valid Drivers License & ability to commute required
- Excellent verbal and written communication skills
- Ability to multitask by handling in-person guests and online customer cases
- Great organizational and follow-up skills
- Literacy with MacOS computer systems and Google Suite
- Patience and understanding of customer needs and the ability to de-escalate when necessary
- Dedicated to being a forever learner of Product knowledge (We create new SKU’s every day!)
- Bilingual- a plus
- Familiarity with CRM platforms- a plus!
Position Details:
- Full-time: Monday-Thursday 8:30 AM-5:30 PM with a 1-hour lunch & Friday 8:00 AM-4:30 PM
- Compensation: $20/Hour
- The first 4-6 weeks of your employment will be training on product knowledge and customer experience responsibilities. This training will be completed at our Training Dojo and our South Reno location before transitioning to the North Reno location.
Benefits are available to all full-time employees after working 90 days!
- Medical, dental, vision, & life Insurance
- Flexible Spending Account & Health Savings Account
- 401k Match at 6%
- Profit Sharing
- Professional Development
- Paid Time Off (Vacation & Sick time)
- 11 paid holidays
- Paid Parental Leave after one year of employment
- Sponsored fitness program
- Get in on the ground floor
- Top-of-the-line training program
- Ample opportunity for advancement, we want to see you grow!
- Drinks & snacks are provided in the office
- Festive Friday team bonding events
- Dog-friendly office space… Because dogs make everything better right?
EEO
ZLINE Kitchen and Bath, LLC is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Check out our Website and Social Media to learn more about ZLINE!
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ZLINE Kitchen and Bath, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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