Front Desk Agent Job at Wine & Roses Hotel Restaurant Spa
Are you looking for a job that isn't just a job but a place where you can grow and make a career?
There’s no better place to learn hospitality than Wine & Roses- San Joaquin’s innovative leader in hospitality excellence. Wine & Roses offers a great team atmosphere and culture with career growth opportunities and excellent employee benefits. We are looking for good friendly, gracious, approachable, flexible, think-on-your-feet kind of individuals to support our business and take care of our most important asset- each other and our guests!
Front Desk Agents greet each guest who walks through our door or calls by phone and offers them any assistance they may request. Must be knowledgeable in all areas of Wine & Roses and be able to communicate information to a guest. Must be able to assist other departments, without negatively or affecting the level of service at the desk. Front Desk Agents are responsible for answering and handling all incoming calls, directing guests when needed, handling each stage of a hotel stay, from reservation, to arrival, to departure and all aspects of customer service. This is a part-time position that requires flexible availability including evenings, weekends, and holidays. All candidates must undergo a background check. Compensation is from $15.50 to $18.50 per hour depending on experience.
About Wine & Roses:
Set in Lodi Wine Country is the Wine & Roses Hotel Restaurant Spa. Wine & Roses sits in the Lodi Appellation which is home to over 90 wineries. Our property features 66 beautiful guest rooms and suites, gardens, a fitness center, and a pool which allow us to offer an unparalleled hospitality experience. Wine & Roses creates the perfect environment for a romantic getaway, special occasions and much more. In addition, our property is home to Towne House Restaurant, Towne Corner Café & Market, The Spa at Wine & Roses, and beautiful event facilities.
Visit www.winerose.com to learn more about our organization and to access our application.
Job Type: Part-time
Pay: $15.50 - $18.50 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible spending account
- Referral program
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Application Question(s):
- Are you available to work on weekends and holidays?
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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