Fillmore Auditorium Denver Event Staff/Usher - Ticket Takers Job at Live Nation
Job Summary:
The Fillmore Auditorium in Denver is Hiring Ushers/Ticket Takers!
The Role:
Staff will be expected to perform both of these roles:
- Usher: Responsible for checking admission tickets, directing guests accordingly, and assisting guests in locating their seats, venue services, and facilities.
- Ticket Taker: Responsible for greeting guests and scanning guest tickets.
Job Functions:
- Provide excellent guest services by greeting, directing, and assisting guests
- Respond to customer inquiries and provide event and venue information
- Maintain order and ensure adherence to safety rules.
- Guide guests to exits or provide other instructions or assistance in case of emergency.
- Refuse admittance to undesirable persons or persons without correct tickets or passes.
- Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately
- Directing guests to venue services and facilities
- Provide assistance with guests' special needs, such as helping those with wheelchairs
- As designated:
- Scan guests’ admission tickets
- Operate ticket scanners, printers, other equipment as needed
- Assist guests in finding seats, lighting the way with flashlights, if necessary.
- Settle seating disputes or help solve other guest concerns
- Other tasks as assigned by the Usher/Ticket Taker Manager or Supervisors
WHAT THIS PERSON WILL BRING
- High School Diploma or equivalent preferred.
- Strong verbal, written, and interpersonal communication skills
- Previous guest service experience is a plus.
- Attention to detail, quality, and accuracy.
- Strong organizational skills
- Position requires constant walking, climbing stairs, use of hands, lifting, and carrying 25+ lbs.
- Applicants MUST be able to work holidays and weekend (Friday/Saturday/Sunday) events throughout the year.
- Shifts schedules vary, candidates must be available to work from both day and night shifts.
- Candidates should be friendly, outgoing, and presentable with the ability to think quickly in a fast-paced environment and communicate effectively.
PAY - $17/hour
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