About Esko

Esko is a worldwide market leader with software and hardware products for packaging buyers, designers and manufacturers for the packaging, label and commercial print industries. Our hardware solutions include AVT print inspection vision solutions and Flexo laser platemaking systems. With headquarters in Belgium, Esko employs around 1,800 people worldwide. Our global sales and support organization covers Europe, the Americas, Asia-Pacific and Japan. Esko operates as a subsidiary of Danaher Corporation, one of the best performing Fortune 500 companies. See also https://www.esko.com/
This Job is an Unique Opportunity:
We are looking for a colleague to join our team as a field service technician. You will be helping our customers with all their hardware and software related service needs. You interact daily onsite or via phone and email with customers and other Esko staff. This job requires extensive travel throughout the US and some in Canada.

WITHIN YOUR ROLE, YOU WILL:

• Installation of inspection systems. This includes computers, software, mechanical interface and camera optics. See https://www.esko.com/en/products/print-inspection/for-packaging
• Train customers on equipment operation and maintenance. Both hardware and software.
• Repair hardware and software equipment malfunctions and preventive maintenance
• Remote troubleshooting of system and application problems
• Timely written or verbal reporting on daily and weekly activities, parts, other

WE ARE LOOKING FOR A PROFESSIONAL WHO:

• Travel requirement: US (80%) & Canada (5%) of the time by air or vehicle
• Some formal education in electronics or mechanics or previous military technical training
• Electrical skills: understand signal flows, connection diagrams, multi/voltmeter, oscilloscope, relays, AC/DC
• Mechanical skills: ability to read mechanical assembly drawings and assemble components
• Able to lift 50 lbs. and maneuver over, under and around printing equipment.
• Good analytical skills and quick learner
• Customer oriented, proactive communicator and with professional attitude
• Strong sense of urgency and with excellent follow up
• Able to stay calm and positive under pressure

YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:

• Good understanding of PC hardware, Windows operating system and basic networking
• Comfortable replacing computer parts such as hard drives, power supplies, network and video cards and able to troubleshoot issues
• Comfortable installing device drivers, MS operating systems and application software

OUR BENEFITS:

• We offer you an employee bonus based on business success as well as annual salary review
• Company pension, accident insurance and preventive healthcare (medical, dental, and visual) Day 1
• Training and development opportunities
• 401K savings plan
• Tuition reimbursement from Day 1
• Attractive employee referral program
• Paid parental leave
• Employee events, sports, and social clubs
• Danaher Wellbeing Program, with rewards
• Employee Assistance Program (legal, financial, and counselling resources)

You can find detailed information at https://www.danaherbenefitsinfo.com/.

We offer an entrepreneurial environment that is team-centered, customer-driven, quality-focused, and growth-oriented, guided by the phenomenally successful Danaher Business System. Working at ESKO Graphics gives you access to a robust career development process and challenging, “stretch” opportunities. Listen to our voices: https://jobs.danaher.com/global/en/our-difference.

We believe that real breakthroughs come from teams that think big and respect each other’s differences – different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers’ most pressing needs. And we would love to have you on this journey with us! Apply today

UNSOLICITED ASSISTANCE

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Product Identification Platform companies, including Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus and Linx, in any form without a valid, signed search agreement in place for the specific position, will be deemed the sole property of the Operating Company. No fee will be paid in the event the candidate is hired by Operating Company as a result of the unsolicited referral.

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Voltmeter: 3 years (Preferred)
• Mechanical knowledge: 3 years (Preferred)
• Computer hardware: 3 years (Preferred)
• Replacing Computer Hardware etc.: 3 years (Preferred)
• Installations of inspection systems: 3 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: Remote

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