FCS Operator Job at Pernod Ricard USA
Company Name: Pernod Ricard USA
Location: Fort Smith, Arkansas
Working for Pernod Ricard USA means creating great company every day. It means working for the co-leader in the global wines and spirits industry – and collaborating with passionate people on successful premium brands in an entrepreneurial way.
Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:
Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:
- Entrepreneurial Spirit;
- Mutual trust;
- A strong sense of ethics; and
- A relentless commitment to growth.
Pernod Ricard USA rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development and growth. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues. We never settle for “good enough” but stretch ourselves and our teams towards improvement and progress in all we do.
Learn more about our history, values, strategies and organization by visiting us at
http://www.pernod-ricard-usa.com/
The hourly range for this role, based in Fort Smith, Arkansas
is $24.25 to $36.25
, range will vary if outside of this
location. Hourly
Rates are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.
Position Summary
The primary purpose of this position is to support our factory support computer systems, primarily ASRS and BSK, running effectively, and to continuously improve the performance thereof in meeting our changing business needs.
Key Responsibilities
General Operations Support
- Start up and shut down Factory Information Systems (FIS) and the Automated Storage and Retrieval System (AS/RS).
- Recover AS/RS cranes and robos from fault conditions.
- Change out and maintain robo batteries.
- Respond to user requests for help and information, e.g., "What happened to this pallet?", "My scanner is not working," etc.
- Train users of the FIS software for the efficient utilization of AS/RS resources.
- Monitor, report and work to resolve inefficiencies and problems.
- Operator actions to be governed by the various applicable health, safety, environmental and ISO standards.
Special Projects
- Anything not specific to the other listed Key Accountabilities, e.g., programming projects (Access, C++), circuit board construction, PLC program modifications, PC workstation setup,etc.
First Level Software / Data Support
- Diagnose and recover from software and database problems. Software problems can be FIS specific or any of the many FCS developed database applications, PC operating system or 3rd party applications. Resolve issues in a timely manner and call for second level help when appropriate.
First Level Hardware Support
- Diagnose and recover from hardware problems to include cranes, robos, BSKs, thermal printers, laser scanners, mobile printers, hand scanners, computers, LAN related equipment, etc. Recovery limited to adjustment, board level swapping (e.g., replace L3 card in robo) and or device swapping (e.g., replace scanner). Resolve issues in a timely manner and call for second level help when appropriate.
Special Programs
- Ensure that Hiram Walker and external regulatory policies and programs are followed and supported
Requirements
Education
- Required: Associates Degree in Electronics or Computer Science
- Equivalent experience, e.g., military service in electronics, programming (PC or PLC) or computer support fields.
Experience
- 2 years experience in field level electronic troubleshooting
- 2 years experience in a help desk type environment
- 2 years experience post-school programming work
Pernod Ricard USA offers competitive compensation, performance bonuses and domestic & international career development opportunities.
Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Offers will be subject to United States local terms.
Job Posting End Date:
Target Hire Date:
2022-12-05-08:00
Target End Date:
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