Executive Director Job at FiveStar Senior Living.
About the Job
We're a team of mission-driven individuals with a hunger for purposeful innovation and making a difference in the lives of others. We keep our values of People First, Trust Matters, Moving Forward and Passion for Life at the center of what we do and it serves- our people.
We're currently looking for a Executive Director in San Diego! RCFE is required.
About You:
We're currently looking for a Executive Director in San Diego! RCFE is required.
About You:
- Purpose and Meaning - you have an authentic connection to our vision, mission, and values that helps you advance our culture and keep People First at All Times.
- Advancing Others - Whether it's our customers or team members, you are known as someone committed to advancing others by supporting their continuous growth and leading them to achieve results. You get it- positive team experiences lead to incredible customer moments.
- Operational Excellence - You are a systems thinker who encourages a mindset of continuous process improvement and outcomes, believes that ideas can come from everywhere and empowers people to find ways to improve how and what we deliver to our customers and each other.
- You are Accountable - to our team, our customer, and our brand. You believe that how we achieve results is just as important as what we accomplish together.
- Let's Do This - Fast is as slow as we go! You thrive on maintaining the focus on what's now while managing multiple priorities, projects and competing demands and helping others anticipate and embrace what's next.
Responsibilities:
- Partners with regional, divisional and corporate leadership on short and long term planning for the community, including supporting and implementation of change management initiatives.
- Responsible for hiring, training, coaching, developing and motivating employees across all functional areas, while providing regular performance feedback.
- Ensures sounds fiscal management of the community through the development, management and adherence to the budget; completion of timely, accurate and comprehensive fiscal reports; approval of capital expenditures; ensures the collection of rents and other monies due; and ensures the submission of payments to corporate AP.
- Ensures that employees are hired and screened in line with company policy and regulatory compliance requirements.
- Enhances and drives resident and engagement and retention.
- Partners and consults with regional and divisional Human Resources regarding employee related matters including performance, disciplinary and termination matters to align with Five Star policies.
- Assess and manage staffing levels appropriate to occupancy to ensure needs of community and residents are met while adhering to budgetary requirements / fiscal health of the community.
- Ensures compliance with state and federal regulations applicable to the facility and works with department heads or corporate legal as needed.
- Ensures compliance with all regulatory agencies governing the community by continually monitoring the operation of each service area and making changes as needed.
- Ensures a positive resident experience by building relationships with residents and setting exceptional standards for team performance.
- Fosters a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families and/or staff.
- Prepares and presents reports as required by regulatory agencies and the Five Star corporate.
- Serves as a key partner in driving sales and occupancy in the community; in smaller communities may be directly accountable for sales activities; partners with Regional Sales and Marketing Directors to understand competitive environment and drive sales.
- Keeps Regional Director of Operations informed of activities, needs and problems.
- Responsible for monitoring building and facilities needs to ensure safety and a pleasant living experience for residents.
- Performs other duties as assigned by the Regional Director of Operations.
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