POSITION SUMMARY:

Reporting directly to the CEO, the Executive Assistant provides management support one-on-one. They serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the CEO. The Executive Assistant also serves as a liaison to senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Manages a variety of special projects for the CEO, communicating with executives to keep the project aligned with their goals, identifying and managing potential risks and liabilities of multiple projects

· Optimizes and improves processes and the methodology where necessary.

· Plans, coordinates and ensures the CEO's schedule is followed and respected. Establishes "gatekeeper" role, facilitating opportunities for direct access to the CEO time and office.

· Works closely and effectively with the CEO to keeping them well informed of upcoming commitments and responsibilities, following up appropriately.

· Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate escalation.

· Provides a bridge for efficient communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management.

· In lockstep with the Leadership Team (LT), completes first draft of presentation decks for CEO, CMO, and LT for Franchise Advisory Board Meetings

· Coordinates the agenda of leadership, board and team meetings and off-sites, including National Franchise Convention

· Completes a broad variety of administrative tasks for the CEO including managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed itineraries and agendas; and compiling documents for travel-related meetings.

Senior Leadership Liaison

· Participates as an adjunct member of the Leadership and Executive Team including scheduling meetings, setting agendas, attending all meetings, and producing meeting minutes.

· Facilitates cross-divisional coordination of travel and outreach plans.

Communications, Partnerships, and Outreach

· Maintains the CEO and CMO bios, updating as necessary and responds to requests for materials regarding the CEO/CMO and the organization in general.

· Edits and completes first drafts for written communications to internal and external stake holders.

· Works with the Strategic Initiatives team in coordinating the President's outreach activities.

· Follows up on contacts made by the CEO/CMO and supports the cultivation of ongoing relationships.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION / EXPERIENCE: Minimal requirements.

· Bachelor’s degree required.

· 3-5 years’ experience in a professional or corporate setting, preferably in a restaurant/QSR environment.

· Project management experience desired.

· Proficient in Microsoft Office (Outlook, Word, Excel, Power Point), and social media platforms.

· Expert level written and verbal communication skills.

· Strong organizational and interpersonal skills.

· Adept at building relationships with internal/external clients and stakeholders

SUPERVISORY RESPONSIBILITIES:

· None

PHYSICAL DEMANDS / WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, stoop, kneel, crouch, crawl, talk, and/or hear. The employee must occasionally lift or move up to 10 pounds.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• Microsoft Powerpoint: 3 years (Preferred)
• Administrative Experience: 1 year (Preferred)
• Project management: 2 years (Preferred)

Work Location: One location

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