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Events Manager Job at SKY ZONE TRAMPOLINE PARK

SKY ZONE TRAMPOLINE PARK Hagerstown, MD 21740

Sky Zone Hagerstown is looking for an Events Manager

Do you:

  • Get energized by solving different business challenges every day?
  • Care about growing people and creating an amazing team?
  • Want to play a key role in a rapidly growing business?

Then Sky Zone Hagerstown is the place for you! Sky Zone Trampoline Park is unparalleled fun for all occasions. We offer surprisingly fun exercise and an exhilarating way to connect with friends; be it a family outing; corporate event; date night; or party.

Your ability to set up systems, organize work flow, and lead our team in creating an amazing guest experience is fundamental to the success of the business.

Job responsibilities include but are not limited to:

  • Oversee daily operations of the facility while acting as the Manager on Duty.
  • Opening and closing of the facility as the primary Manager on Duty.
  • You must be a leader who is passionate about providing exceptional guest service
  • Events Manager will train, schedule, and oversee all event staff members under the direction of the General Manager.
  • Inventory management.
  • Oversee facility and all parties, events, and park rentals.
  • Manage daily tasks and processes to optimize operational efficiency.
  • Enforcing and teaching ALL safety rules and waiver policy procedures.
  • Perform the functions of any team member when necessary.
  • Other management duties as assigned.

Guest Experience: Create an employee environment of competence, high standards, and mutual respect through exemplary hiring and training of all part time employees.

  • Create weekly schedules that best meet the business needs.
  • Oversee all guest interactions and ensure employees are trained and prepared to handle all routine questions and issues.
  • Handle any non-routine guest experience issues in a calm, professional, courteous, and expedient manner.
  • Have the ability to "WOW" each and every guest that enters Sky Zone Hagerstown.
  • Enjoy interacting with both children and adults.

Leadership Team: Participate as a member of the management team to brainstorm, plan, and implement innovative ways to grow and improve the business. Promote and embody the culture of Healthy, Awesome, Fun - where employees go above and beyond, while keeping it safe and delivering an amazing guest experience.
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  • Minimum Experience: 2 years of management experience in a related field. Previous management experience with young, part time staff.
  • Ability to work evenings and weekends A MUST!
  • Basic computer skills required (email, Word, Excel, PowerPoint).
  • First Aid and CPR Certification (or willingness to obtain).
  • Excellent verbal and written communication skills.
  • Above all this position requires a "fun meets fitness" spirit that is a dedicated team player as well.
  • Experience in the following fields is strongly preferred: Sports and Recreation, Family Entertainment, Restaurant Management, and/or Hospitality.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Weekend availability

Ability to commute/relocate:

  • Hagerstown, MD 21740: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Events management: 1 year (Preferred)
  • Customer service: 1 year (Required)

Work Location: One location




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