TVCC is a comprehensive community college dedicated to promoting student success.

PAY - $16.28 (per hour) LOCATION – Caldwell, Idaho
JOB TYPE – Full-time (see below for details) DEPARTMENT – Student Services
DEADLINE – Open until filled REPORTS TO – Director of Caldwell
Center



This position will assist students, parents, instructors, advisors and the public with questions
and inquiries related to Treasure Valley Community College admissions, advising,
registration as well as financial aid questions and procedures.

QUALIFICATIONS
MANDATORY: High school diploma or equivalent, and at least 2 years of advanced training
or education in office technology, relevant to performing clerical tasks. Experience using a
variety of word processing and other software applications and programs. Must be self-
motivated and have the initiative to work independently to meet deadlines and be willing to
work an alternative schedule when needed. Excellent communication skills. Must be or
become familiar with policies and programs related to department served. Must be able to
deal tactfully with the public both in person and via telephone; maintain cooperative
effective working relationships with faculty, staff and students; and actively support a
teamwork environment.

PREFERRED: Associate’s degree. Previous experience working in Student Services. Bi-
lingual in English-Spanish.

ESSENTIAL FUNCTIONS
Acts as the primary point of contact for students in processing admissions and registration
related documents, and financial aid information and processes. Act as first point of contact
for all inquiries relating to the College.

Assist prospective students, current students, staff, faculty, and the public by providing
general information regarding program availability, requirements, college admission
policies, and other functions of the Student Services Center.

RECRUITMENT ANNOUNCEMENT
Enrollment Specialist

(Caldwell Center)

Accepts and processes student payments. Coordinates plumbing apprentice registrations
and attendance archives. Monitors and accepts payments and contacts students for debt
collection.

Serves as a backup for Testing Center and Bookstore when needed, proctoring exams and
handling bookstore sales. Assist with work study referral, assignment, and training process.

Uses Jenzabar and SalesForce system to contact potential students, follows up with emails,
calls, or texts. Assist prospective students, current students, staff, faculty, and the public by
providing general information regarding program availability, requirements, college
admission policies, and other functions of the Student Services Center. Coordinates call and
email campaigns through admissions office.

Assist prospective students with information on application materials for admissions and
financial aid. Receives application materials and check for completeness. Assist students
with registration, add/drops, and student withdrawals.

Answer questions in person, via email, U.S. mail or by phone regarding college policies and
procedures including but not limited to Admissions, Advising, Registration, New Student
Orientation, Financial Aid, Testing and other student services. Refer students as
appropriate.

Active participation during each registration period to assist with problems and questions.

Provide proactive services to a diverse population including non-native speakers,
international students, high school students and other community members whose needs
and interests vary.

Schedule necessary follow-up appointments/visits for prospective students or other
interested individuals for the following: campus tours, admission, advising, financial aid,
housing or other appropriate appointments. Contacts students to inform them of class
cancellations.

Performs office support duties which may include scanning documents; distributing and
processing of mail; updating and ordering admissions/registration publications and various
office supplies; maintaining office area by updating signs and ensuring adequate supply of
any relevant literature; and process returned mail for bad addresses.

Gather information from students in order to understand and evaluate individual
circumstances; interpret relevant policies, procedures and guidelines to determine the
appropriate referral for further assistance as necessary.

Provide information to students regarding the availability of classes; enrollment and class
status; and location of classes. Notify students of registration dates, withdrawal deadlines
and drop/billing dates.

Provide back-up for the Admissions office; inputs student admissions into the college’s
student information system; supports recruitment efforts by maintaining recruitment
materials, information packets and other recruitment and advising mailings; completes data
entry of interest cards and application forms.

Abide by federal, state, local and institutional policies. Perform all functions within
compliance of the above restrictions as well as within FERPA (Family Educational Rights and
Privacy Act) compliance.

Maintain up-to-date knowledge of programs, college policies, and procedures.

TERMS OF EMPLOYMENT
This is a full-time, 12-month, Classified, non-exempt position. The working hours for this
position will be Monday-Thursday 10:00-7:00; Friday hours may vary.

BENEFITS
Benefits include medical insurance for employee and eligible dependents, retirement plan,
vacation earned at a rate of 6.67 hours per month (80 hrs per year) and sick leave earned
at a rate of 8 hours per month.

APPLICATION PROCEDURE
A complete application file consists of the following:

• A letter of interest stating how you are qualified to perform the duties of the position.
• A resume
• College transcripts, if any (copies are acceptable at this time)
• A TVCC application for employment. A pdf fillable application may be downloaded at

OAR 839-006-0445 and OAR 839-006-0450(3)

APPLICATION SUBMISSION: All application materials should be submitted or mailed to:
HR@tvcc.cc or Human Resources, Treasure Valley Community College, 650 College
Boulevard, Ontario, OR 97914.

NOTE: If you are unable to supply any requested application information by the deadline, please notify the HR
office, otherwise your application may be deemed incomplete and will not be considered further. Materials
submitted with the application become the property of TVCC and will be retained in accordance with employment
procedures. The College reserves the right to reject all applicants and ask for a re-opening of the position or make
a direct appointment.