Company Summary:

Iowa Beverage Systems, Inc is a wholesale beer distribution company founded in 1992. We service over 5,000 retail customers in Central & Eastern Iowa from our warehouses located in Des Moines, Cedar Rapids, and Quad Cities.

Job Summary:

Responsible for providing exceptional customer service through cleaning and maintenance of draft beer systems in assigned accounts as scheduled. Execute installation of new draft systems for on-premise retailers and provide on-call support for emergency draft beer system issues.

Company car provided to complete work duties.

Freedom flexibility within reason on start time Mon-Fri.

ESSENTIAL FUNCTIONS:

• Service all assigned route customers by end of shift each day.
• Maintain draught equipment in retail accounts by cleaning all tapping equipment in accordance with supplier standards, including drawing pressure of CO2 and beer temperature
• Complete records of cleaning service, by account via handheld device and account calendar registration.
• Solicit additional draught lines and/or product placements.
• Merchandise accounts to include permanent and paper P.O.S. placement.
• Complete invoices properly, charging and/or crediting the account for any draught system parts sold/exchanged.
• Responsible for complying with all Quality Assurance guidelines and quality policies of IBEV and suppliers.
• Assist with weekend support and special events as requested.
• Adheres to all IBEV policies, procedures, and trainings to include safety.
• Responsible for maintaining communications after daily work hours to meet customer service needs.
• Establish and maintain professional customer relationships.
• Identify and resolve customer concerns.
• Responsible for maintenance of assigned company vehicle, tools, and equipment.
• Understand and comply with all federal, state and local regulations, IBEV and supplier policies.
• Must be able to lift +130 lbs. regularly and routinely as well as push +200 lbs. handcart load.
• Other Assigned Duties.

Basic Qualifications:

• High school diploma, GED or equivalent.
• Basic handheld (phone) skills.
• Mechanical skill-set and mind-set.
• 18 years or older.

KNOWLEDGE AND EXPERIENCE REQUIREMENTS

Previous experience working in a mechanical field and understanding the basic functions and parts of beer draft systems. Prior customer service experience and strong attention to detail.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Mechanical Knowledge: 1 year (Preferred)
• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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