Company:
US2160 Sysco Guest Supply, LLC

Zip Code:
08873

Minimum Level of Education:
Bachelor's Degree

Minimum Years of Experience:
10+ Years

Employment Type:
Full Time

Travel Percentage:
0

Who we are:

In the hospitality industry, comfort makes a lasting impression and with our commitment to quality and attention to detail, comfort is woven into every thread. As a leading global textiles manufacturer, Manchester Mills is a next-generation partner to the hospitality and healthcare sectors, designing and engineering smarter textile solutions through a global team of creators, innovators and partners that put client needs at the forefront - from sourcing top-quality raw materials and leading-edge R&D to incorporating vigorous quality control practices. Our expertise in four key areas (Strategic Manufacturing, Design & Engineering, Quality Control and Sustainability & Social Responsibility) supports our design-to-delivery approach, allowing unmatched product and process solutions for our customers. Manchester Mills is part of Guest Worldwide, a Sysco company. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home.

Position Purpose:

As the Director of Quality Assurance, you champion continuous improvement initiatives and are tasked with increasing customer confidence and safeguarding the company's credibility. You're responsible for ensuring all Manchester Mills' products, processes and vendor partners meet the highest quality standards and global compliance requirements for the industries we serve.

Recognized as a leader within the organization, you will report directly to the SVP, General Manager, and will lead the organization in identifying ESG/Sustainability goals and action plans to keep pace with industry expectations through the development of processes, controls and accurate reporting. You will work in close collaboration with Sourcing, Sales, Marketing, Design and Product Development to deliver profitable growth and establish Manchester Mills as an industry leader. This role requires a hands-on working style with a focus on materials excellence, quality assurance and strong supplier relationships.

QUALITY ASSURANCE

• Define, implement and manage processes to ensure that products meet the required specifications for quality, function and reliability based on Manchester Mills, customer defined protocols and industry recognized standards prior to commercialization and through production for the lifetime of the product and/or program.
• Maintain compliance with federal, state, local and organizational laws, regulations, guidelines and policies, both national and international.
• Responsible for risk assessment and avoidance related to products and vendor compliance.
• Provide textile technical and quality expertise to support innovation goals, identify and address potential issues and challenges in manufacturing and plan accordingly to deliver proven and tested products.

VENDOR COMPLIANCE

• Access, monitor and ensure all suppliers meet the compliance to Manchester Mills, industry and global standards, at all times.
• Maintain, build and expand the supplier relationship to ensure engagement, loyalty and trust.

ESG AND SUSTAINABILITY

• Identify and prioritize sustainability initiatives, setting goals that support alignment and integration of the Manchester Mills sustainability vision into overall corporate strategy and implementing processes, controls, systems and dashboards to measure progress for consistent and accurate reporting.
• Provide independent assurance over ESG disclosures to help Manchester Mills keep pace with industry expectations.
• Manage ESG over the long-term to improve business performance in the form of reduced operating costs, enhanced reputation, greater resilience to risks, the potential for competitive advantage, and drive long-term enterprise value.

DUAL SOURCING PRODUCT DEVELOPMENT / PROGRAM TRANSITIONS

• Manage the product development transition or dual supply initiatives of existing programs with new suppliers in collaboration with strategic sourcing to deliver COGS savings or provide supply chain risk mitigation.
• Work directly with vendor partners to provide technical specifications and guidance, oversee sampling through approval into production to ensure products meet Manchester Mills/customer requirements and timelines.

Education:

• Bachelor's degree in Textile Technology/Science is required. Master's degree or MBA preferred.

Experience:

• 8-10 years related experience in a textile industry including Quality, Textile Manufacturing, Innovation and Product Development.
• Experience in Hospitality and/or Healthcare textile industry preferred or comparable retail apparel industry.
• Knowledge of Six Sigma and/or other lean manufacturing tools, concepts and methodologies of production and quality management required.
• Proven people leader hiring, managing and training high performing teams globally.
• Experience with all elements of project management from initiation to closure.
• Experience working in CSR and/or ESG a plus.

Skills:

You are a leader who inspires passion, motivates and supports team members in a tactful manner, communicates effectively, maintains composure under pressure, thinks strategically and performs tactically, shows accountability and represents the organization in a positive light, while facilitating improvement throughout all levels of the organization. You are exceptionally organized, proficient in project management processes and possess the ability to execute multiple initiatives autonomously.

• Hands-on experience with QMS tools and concepts including laboratory testing, QMS (ISO:9001, ISO:17025), Statistical process control tools, environmental management system, and vendor compliance.
• Proficient use of all tools of the trade: MS Office (Word, Excel, PowerPoint and Outlook).
  

Physical Demands and Work Conditions

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually moderate.

BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com

HOW WE PROTECT OUR ASSOCIATES

COVID-19 Precaution(s):

• Personal protective equipment and masks provided
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, and cleaning procedures in place

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.