Customer Service Rep - ACS Job at Monadnock Family Services
The Customer Service Representative performs a range of administrative duties for the Acute Care Services (ACS) and Monadnock Substance Abuse Services (MSAS) Departments. Administrative responsibilities include receptionist duties, customer service, intake processes, and ensuring efficient and quality use of office systems and procedures. Position requires expertise in the insurance field, knowledge of program descriptions and requirements for admission, centralized clinical scheduling and knowledge of internal computer systems.
We are looking for people to join our team who are seeking:
a purpose-driven career
meaningful work
work-life-balance
to be a part of something BIGGER
Our benefits Include: Part-time Benefits may not qualify for all benefits listed below
- Health and dental insurance
- Paid time off (starting with 12 days per calendar year)
- 3 Personal Floating Holidays
- 9 Paid Holidays
- 403b with discretionary employer contributions
- Employer Paid Life/AD&D/Long Term Disability Insurance
- Employee Assistance Program
- Tuition Assistance
- Student Loan Forgiveness Opportunities
- High school education with a minimum of three to five years experience in the health care field preferably in billing with exposure to clinical/client environments (such as working in the emergency room, unit secretary, etc.).
- Proven ability to prioritize tasks, work independently, attention to detail and highly organized.
- Excellent communication skills.
- Ability to work with the public, customers, staff, community provider and payor sources in a professional manner.
- Practice strict confidentiality.
- Computer literate in Microsoft Word and Excel. AS 400 experience helpful.
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