Customer Service Associate Specialist Job at Cargill
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.
Job Purpose and Impact
The Customer Service Associate Specialist will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
Locations: Wayzata, MN - Dayton, OH - Minneapolis, MN - Wahpeton, ND - Cedar Rapids, Iowa - Fort Dodge, IA - Eddyville, IA - Hammond, IN - Blair, NE - Memphis, TN. Key Accountabilities
Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
Oversee customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
Resolve low complexity process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
Support the generation of order related documents using knowledge of local legislation, local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
Update internal stakeholders on order status and any issues.
Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
#LI-AB3 Job Information
Relocation assistance will not be provided for this position.
This position is open to remote only within these locations: Wayzata, MN - Dayton, OH - Minneapolis, MN - Wahpeton, ND - Cedar Rapids, Iowa - Fort Dodge, IA - Eddyville, IA - Hammond, IN - Blair, NE - Memphis, TN. Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field OR equivalent experience
PREFERRED QUALIFICATIONS
Experience working with SAP
Proficiency with MS Suite
Experience working with Salesforce
Equal Opportunity Employer, including Disability/Vet
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Job Purpose and Impact
The Customer Service Associate Specialist will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
Locations: Wayzata, MN - Dayton, OH - Minneapolis, MN - Wahpeton, ND - Cedar Rapids, Iowa - Fort Dodge, IA - Eddyville, IA - Hammond, IN - Blair, NE - Memphis, TN. Key Accountabilities
Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
Oversee customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
Resolve low complexity process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
Support the generation of order related documents using knowledge of local legislation, local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
Update internal stakeholders on order status and any issues.
Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
#LI-AB3 Job Information
Relocation assistance will not be provided for this position.
This position is open to remote only within these locations: Wayzata, MN - Dayton, OH - Minneapolis, MN - Wahpeton, ND - Cedar Rapids, Iowa - Fort Dodge, IA - Eddyville, IA - Hammond, IN - Blair, NE - Memphis, TN. Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field OR equivalent experience
PREFERRED QUALIFICATIONS
Experience working with SAP
Proficiency with MS Suite
Experience working with Salesforce
Equal Opportunity Employer, including Disability/Vet
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.