Customer Service Associate Job at Washburn Computer Group
DUTIES AND RESPONSIBILITIES:
- Proofs data entered against source documents; makes necessary corrections.
- Strong interaction with customers over the phone and by email.
- Answering incoming phone calls
- Processing orders from customers over the phone
- Organizes and records work completed.
- Receives and reviews error reports on a regular basis; makes corrections as needed to any orders or issues within the system.
- Scheduling freight and international shipments.
- Follows established guidelines or staff requirements to appropriately handle source documents; files, distributes, or returns source documents after data has been entered.
- Responds to staff members inquiries regarding data entered or source documents.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- One to three years related experience and/or training, or equivalent combination of education and experience.
- Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook)
- Other skills required:
o Ability to understand and follow written and verbal instructions
o Commitment to excellence and high standards.
o Strong organizational skills; able to manage priorities and workflow.
o Ability to work independently and as a member of various teams and committees.
o Versatility, flexibility, and a willingness to work within constantly changing
o Excellent phone etiquette and excellent verbal, written and interpersonal skills
o Acute attention to detail
PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand
- Occasionally required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Frequently required to lift/push/carry items up to 50 pounds
Schedule: Monday - Friday 8:00-4:30
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Monticello, MN 55362: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.