Contract Vegetation Program Manager Job at ACRT Pacific, LLC.
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Company:
ACRT Pacific, LLC.
Description:
Assist the Electric or Gas Transmission, Distribution, VM One Technical Support, or Natural/Environmental Resource operations under the direction of PG&E Representatives. The job entails ensuring circuit reliability, public safety, project goals and customer satisfaction are met in a professional and cost-effective manner Support VM or Land Operations through scheduling, working on process improvement initiatives, and coordination. Provide leadership to vegetation management team members to ensure focus on the group’s objectives. Serve as communications liaison among third party contractors and the utility. . Act as the technical consultant to teams/groups as required.
Duties & Responsibilities:
VMTECH1
- Attend cross-functional meetings to design and align our technical tools with current work processes.
- Engage with end users to determine current workflows and identify enhancement opportunities.
- Assist with user acceptance testing (UAT) and provide feedback to development team.
- Assist in creating communication around and training end users with changes in the tools.
- Help to manage and utilize “Super-User” groups to assist with ongoing trainings and engage on enhancement requests.
VMTECH2
- Effectively communicate with web developers to establish how our clients’ needs can be met.
- Ability to create wireframe mock-ups and discuss screen flows which outline the framework of our user interfaces.
- Capability to compile and analyze field-level feedback and iterate field research results.
- Consulting with clients to understand their needs and goals.
- Demonstrate expertise with Microsoft Office Suite, Google Earth and other applicable computer software.
- Work directly with web designers on website interfaces to make them more effective and efficient for the users.
- Ability to duplicate and present usage scenarios to the development team.
- Assist with difficult customers at the direction of the Program Manager (customer complaints, refusals, difficult access, agencies)
- At the direction of the PG&E Representative clarify expectations and program direction for PI and TT contractor employees
- Assist with monitoring the progress and status of pre-inspection and tree work completion
- Perform database “sleuthing” to identify issues
- Assist with Agency meetings and field visits to review VM work as directed by the PG&E Program Manager
- Assist with management of projects
- Coordinate contractors to meet program goals (including obtaining permits, scheduling, conducting field meetings and performing project set up in the field)
- Assist in management of the contract review process while enhancing safe work practices in the vegetation management program by providing periodic instruction and observation.
- Provide effective leadership to the vegetation management team to ensure individual contribution and team success supports corporate goals by communicating the overall direction and performance expectations, in compliance with the APM and labor contract.
- Promote customer satisfaction by providing an effective interface with internal and external customers, establishing reasonable expectations up front, and then meeting expectations.
- As requested by Manager, performs all necessary duties for emergency response in accordance with all safety requirements, law and regulations, and applicable labor agreements.
- Adheres to personal appearance standards and makes a positive personal impression on others. Adheres to attendance policies and faithful in coming when scheduled and conforms to work hour requirements.
- Conducts work in a safety-conscious manner as not to endanger themselves or others. Keeps the work area [office and/or company vehicle] neat, orderly, and professional in appearance. If applicable, ensures maintenance on company vehicles is done in a timely and efficient manner.
- Knows and exemplifies ACRT’s Guiding Principles.
- Other duties as required.
Qualifications:
- A two-year degree in Forestry, Horticulture, Arboriculture, Environmental Studies, Conservation, Natural Resources, or related fields AND/OR
- Two years experience in line clearance tree pruning work or equivalent as determined by the PG&E Representative
- Familiar with arboriculture techniques and practices, proper integrated pest management practices, PG&Es tree pruning specifications 5404
- Proficiency with Microsoft Office [Word, Excel, PowerPoint, Outlook] or similar software suite
- Possess a valid driver’s license
- Minimum age of 21
Required Skills:
- Good written and oral communication, interpersonal, and comprehension skills
- Strong problem identification/resolution and negotiation skills
- Exhibit Supervisory skills
- Customer Service skills
- Time Management and organizational skills
- Ability to learn and use company- or job-specific software systems
- Ability to work in rugged terrain and inclement weather
- Ability to operate GPS unit and GIS based software
- Ability to prioritize and multi-task
- Ability to delegate and motivate
- Ability to drive and operate a 4x4 vehicle
Desirables/Preferred:
- Accountability: accepts personal responsibility for quality, accuracy, and timeliness of work.
- Adaptability and flexibility: meets’ the changing conditions and situations in work responsibilities.
- Communication: possesses strong verbal and written communication skills and is able to present ideas in formal and informal situations.
- Creativity: possesses ability to develop and present new ideas and better ways of doing things.
- Dependability: is reliable and has the ability to do required jobs.
- Drive and achievement orientation: sets’ challenging goals for self and willingly puts in extra time and effort in crisis situations.
- Independence: possesses the ability to work independently.
- Job knowledge: possesses sufficient skill and knowledge to perform all aspects of the job.
Supervisor Responsibilities:
- Under the direction of a PG&E Representative, this position oversees the activities, work schedule, and project completion of other contractors to meet program goals.
Position Title: Contract Vegetation Program Manager
Alternate Title: CVPM
Position Reports to: Operations Manager
Division: Operations
Department: Operations
FLSA: Non-Exempt
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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