The California State Board of Barbering and Cosmetology is responsible for licensing cosmetologists, barbers, manicurists, estheticians and electrologists, as well as the establishments where the services are performed. The mission of the Board is to ensure the health and safety of California consumers by promoting ethical standards and by enforcing the laws of the barbering and beauty industry.

Job Description and Duties

The Associate Governmental Program Analyst (AGPA) independently reviews complaints and conducts administrative investigations against Board of Barbering and Cosmetology licensees. Incumbents work independently in executing a thorough administrative investigation of alleged violations and pursues cases for discipline where applicable. Duties include, but are not limited to, the following:

• Independently review incoming complaints relating to consumer harm, unlicensed activity, and health and safety to determine the most appropriate action to address alleged violations.
• Independently review and evaluate incoming inspection and/or Department of Investigation reports and photographs along with any supplemental report information obtained to determine appropriate disciplinary action.
• Respond in writing and/or by telephone to the most complex complaints regarding nail salons, barbers, cosmetologists, and estheticians from consumers, licensees, and other enforcement entities. Interpret and explain business and professions codes and Barbering and Cosmetology regulations to consumers, licensees, and other enforcement or governmental agencies.
• Perform internal administrative functions such as monitoring caseload using monthly enforcement reports and case aging reports to ensure efficiency and compliance with the Consumer Protection Enforcement Initiative recommendations.
• Independently identify, gather, assemble, evaluate, and preserve complainant, witness, licensee, and expert statements, and other evidence used in administrative discipline. Independently review all evidence obtained during investigation for sufficient facts that support a violation of the law. Prepare concise, detailed reports of the events of an investigation, which includes documenting evidence and statements from witnesses, and a general synopsis to ensure the findings are fully supported by facts and other evidence. Recommend appropriate action to the Enforcement Manger.
• Organize licensing and inspection history documentation for transmittal of cases to the Attorney General’s Office. Consult with the Deputy Attorney General during case preparation, settlement negotiations, hearings, and testify at hearings. Review all legal documents prepared by Deputy Attorney General before service for accuracy.
• Provide discipline recommendations to Enforcement Manager and Deputy Attorney General and negotiate settlements for disciplinary cases. Evaluate proposed decisions prepared by the Administrative Law Judge for accuracy.

Application Instructions

You may apply for this position online on CalCareers, the official California State Jobs Website https://www.jobs.ca.gov/

Please review the minimum qualifications for the Associate Government Program Analyst job classification here https://www.calhr.ca.gov/state-hr-professionals/Pages/5393.aspx

You must meet the minimum qualifications to be eligible for this position.

Additionally, California State jobs require that you take and pass exams for each job classification that you wish to apply for. Once you have passed the exam, you will be placed on a list of eligible candidates, and you may apply to any open job for that classification. The Associate Governmental Program Analyst exam can be found here https://www.calcareers.ca.gov/JOBSGEN/9PB04.PDF

More information on the California State hiring process can be found here https://www.calcareers.ca.gov/CalHRPublic/Landing/NewToStateservice.aspx

The Board will also consider Staff Services Analysts for this position. Please review the minimum qualifications and the exam bulletin for the Staff Services Analyst Classification below.

Staff Services Analyst Minimum Qualifications https://www.calhr.ca.gov/state-hr-professionals/Pages/5157.aspx

Staff Services Analyst Exam Bulletin https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=7PB34

Required Application Documents

The following must be submitted to apply:

• State Employment Application
• Resume
• Statement of Qualifications - A Statement of Qualifications (SOQ) is a narrative discussion of the knowledge, skills, and abilities an applicant possesses in relation to the desirable qualifications listed in the examination bulletin or job posting. This is not a form; it is a word document that you will create and upload/attach to your state application, std. 678 when applying for a job. The SOQ will serve as documentation of your ability to present written information clearly and concisely. Please refer to the job posting on CalCareers for instructions on completing your SOQ.

Job Type: Full-time

Pay: $5,518.00 - $6,907.00 per month

Benefits:

• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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