MHC Healthcare is seeking a Clinical Supervisor – Substance Use to join our Integrated Care team at the MHC Counseling and Wellness Center, located in the heart of Marana, AZ. MHC Healthcare is a Federally Qualified Community Health Center (FQHC), with 17 sites in Tucson and Pima County. MHC Healthcare is building a world-class integrated health care system that is committed to caring for special populations, and focused on improving health outcomes for our patients. The Substance Use Clinical Supervisor is responsible for the supervision and oversight of the Substance Use (SU) program and the team’s performance in their clinical duties to ensure the needs of the clients are being met.
MHC Healthcare is offering a $2,500 sign-on bonus for Independently Licensed Therapists.

The following qualifications are required:

• Master’s degree in Social Services or related field
• 2 years’ experience supervising staff
• 4 years’ experience in Behavioral Health
• Licensed as an independent practitioner with AZ Board of Behavioral Health Examiners (LCSW, LPC, LMFT, or LISAC ) or as a Psychologist by the AZ Board of Psychologist Examiners
• Basic Life Support (BLS) certification
• First Aid certification (may be completed with MHC upon hire)
• Fingerprint Clearance Card through the Arizona Department of Public Safety (or ability to obtain upon hire)
• Current Arizona driver’s license with clean driving record and proof of current vehicle insurance (39-month MVR will be run by MHC)

The following qualifications are preferred:

• Experience with the State Regional Behavioral Health Authority (RBHA) system, AHCCCS Complete Care (ACC) health plans, and community resources
• Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job.

This position has the following supervisory responsibility:

• Supervises and monitors performance for an assigned group of employees. Supervisory duties include providing input on hiring and disciplinary actions, overseeing work assignments and quality, scheduling and timekeeping, performance evaluations, and training and development.

The ideal candidate will also possess the following knowledge, skills, and abilities:

• Knowledge of State, RBHA, ACC requirements and MHC policies.
• Thorough knowledge of current edition of DSM and ICD.
• Familiarity with Medication Assisted Treatment (MAT) services.
• Excellent clinical skills and knowledge of evidence-based practice.
• Ability to cultivate a culture of respect and service excellence through professionalism, skilled communication, and demonstrated commitment to integrity, trust, respect, and equity.
• Proven effective leadership with demonstrated ability to effectively direct, delegate, motivate, and build high-performing, collaborative teams.
• Excellent customer service skills.
• Excellent computer skills.

Duties and Responsibilities:

• Supervises SU team to ensure quality of care standards are met in direct services, documentation, and resolution of client issues.
• Oversees the SU team’s awareness, adherence, and training of system and paperwork requirements to ensure completion of accurate and timely documentation.
• Provides appropriate documented supervision for each non-independently licensed team member on consistent basis in accordance with state and agency regulation and policy.
• Provides direct client services consisting of therapeutic services to individuals, groups, and/or family members, ensuring that contact and documentation are maintained according to guidelines.
• Provides office, community, and home-based services as necessary or requested.
• Attends to client crises as requested, including assessing crisis, ensuring incidents are documented, and appropriate action is taken.
• Participates in Adult Recovery Team (ART) meetings as requested or appropriate.
• Works with SU team and other Behavioral Health (BH) staff with client or system needs as required or requested to ensure optimal performance of the team.
• Works with SU staff to maintain team cohesion, productivity standards, sufficient and timely client services, accurate and timely client reports, and appropriate client documentation.
• Leads and mentors the SU team regarding systems issues, incident reporting, transportation issues, client complaints, and client out-of-home placements as indicated.
• Acts as a liaison for community agency issues including hospitalization, utilization management, out-of-home placement, Title 36 court orders, etc.
• Assists the Clinical Director or other administrative staff in the preparation of agency audits by reviewing charts and ensuring direct service staff are maintaining accurate and timely client records, including monthly progress reports, service plans, RBHA/ACC documentation, timely contacts, mileage forms and home visit logs.
• Works with Transportation Services to ensure client needs are met.
• Works in tandem with the Clinical Director and RBHA/ACC agency staff to ensure all contract requirements are met.
• Consistently reviews lag list, report cards, productivity standards, and other monthly and quarterly reports to ensure the team is meeting standards.
• Mentors and counsels team members who are not meeting required standards.
• Follows professional and ethical practices when working with clients, client records, families, and community personnel.
• Maintains confidentiality of client/family information.
• Acts as a willing and effective liaison between BH and other MHC Departments, staff, and community members to promote trust, productivity, and growth as a Patient Centered Medical Home (PCMH) model of care.
• Utilizes appropriate channels for reporting, discussing, and solving problems.
• Participates in Departmental and Team meetings, client staffings, case reviews, staff development, and policy and procedure development as appropriate.
• Assumes responsibility for understanding guidelines and procedures for all BH contracts and requests clarification when required.
• Observes applicable state and federal laws assumes responsibility for knowledge of laws, and requests clarification if necessary.
• Maintains general BH and education standards and keeps abreast of BH and educational trends by reading and attending in-services and workshops as appropriate.
• Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving patients, clients, and staff.
• Completes internal and external Incident Reports accurately and follows procedures completely, ensuring the UM/MM office is actively involved.

Benefits:
As an employee of MHC Healthcare, we share in a very strong mission: Dedication to providing Service Excellence in Promoting Health and Well Being. To support this mission in our community, MHC Healthcare believes it must start at home. Therefore, employees have many opportunities to care for our health and wellness with benefits such as:

• Medical, dental, vision
• 403(b) with employer contribution
• Short-term disability and other benefits
• Paid time off including 11 holidays plus vacation and sick leave accrual
• Paid bereavement, jury duty and community service time
• Employee discount for medical services ($500 for Full-time)
• Federal Tort Claims Act (FTCA) Professional Liability Coverage
• Loan Reimbursement options through National Health Service Corps of America or Arizona Department Health and Human Services (for eligible providers)
• Professional Licensure reimbursement
• Tuition reimbursement ($3,000 per year for full-time)
• $2,500 sign-on bonus for Independently Licensed Therapists

MHC Healthcare will recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or an other characteristic protected by law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, company-sponsored training, education and tuition assistance, and social and recreational programs will be administered in accordance with the principles of equal employment opportunity.


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