Client Worker/Per Diem - 3rd Ave Women's Shelter Job at Brooklyn Community Services
Position: Client Worker/Per Diem
Status: Hourly
Shift: Evening; 4pm - 12am or Night; 12 am - 8am
Program: Turning Point Brooklyn – 968 3rd Avenue
Hourly Rate: $18.00 - $18.00/Hour
Position Description
Turning Point 3rd Avenue is a NYC DHS transitional shelter program designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The program is located in Sunset Park Brooklyn, NY
Under the general supervision of the Operations Manager, the Client Worker is responsible for monitoring and interacting with clients in a 39-bed transitional shelter for young women age 18-25.
Responsibilities:
- Complete intake screening and orientation of new clients
- Provide appropriate intervention and conflict resolution where/when necessary
- Complete required client related documents in the CARES database
- Update daily log book and Client Worker forms
- Conduct hourly room, floor and facility safety checks
- Provide emergency coverage for the next shift when necessary (double shifts)
- Report daily census count to the Department of Homeless Services
- Distribute quarters, Metrocards and dispensing of client medications
- Prepare and assist with meals as needed
- Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings
- Assist with monthly fire drills and completing reports
- Oversee weekly General Inspection
- Monitor clients medication usage and log books
- Monitor fire safety and critical file log books on a monthly basis
- Answer multi-line phone and direct calls to appropriate staff persons
- Participate in TP fundraising events
Qualifications:
- High school diploma required
- Have at least 2 years working with young adults or satisfactory equivalent.
- Must have good oral and written communication skills
- Knowledge of special needs populations
- Demonstrated ability to maintain professional boundaries
- Familiarity with DHS procedures a plus
- Knowledge of MS Word
- BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation.
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities
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