Chief Nursing Officer

Voyages of Thousand Oaks

The Chief Nursing Officer is responsible for overall delivery of care to patients and oversight of the clinical milieu. Directs all nursing service activities for the facility assigned by making recommendations for staff/patient ratios, by maintaining a system to determine and provide adequate staff for provision of appropriate nursing care, by serving as a liaison between staff and administration, by promoting productivity of staff, by developing and implementing policies and procedures for nursing service in compliance with Voyages policies and procedures and accreditation standards. Performs other related duties as assigned or requested. This is an exempt position.

RESPONSIBILITIES

Nursing Service Management

• Responsible for ensuring contracted staff are cleared through appropriate agencies prior to working in a Voyages hospital.
• Directs all nursing service activities.
• Maintains system to determine and provide adequate staffing for provision of appropriate nursing care.
• Serves as a liaison between staff and administration.
• Promotes and monitors productivity of staff.
• Implements policies and procedures for nursing service in compliance with Voyages guidelines and accreditation standards.
• Assures the accuracy, completeness, and timeliness of charge capture and rentals.
• Monitors nursing dollars and NHPPD weekly.
• Implements strategies to improve nursing service functions.
• Promotes and maintains relationships with the medical staff.
• Cooperates with other departments and shares resources appropriately.
• Assures adherence to system-wide, as well as service area, safety and infection control procedures by: disseminating information to staff regarding safety, internal and external disaster, infection control, and administrative policies; conducting monthly staff meetings; providing staff counseling and commendation as appropriate.
• Assures that all physical properties in nursing areas are kept in good state of repair and operating condition by: maintaining a safe and clean department; justifying replacement of equipment and/or new equipment purchase; assuring equipment inventory is up- to-date; providing equipment and safety in-services as needed.
• Participates in the development and implementation of a system-wide plan for the delivery of rehabilitation nursing care.
• Implements, supervises and coordinates nursing services by: ensuring evaluation, treatment, and re-evaluation are timely; assuring discharge planning; reviewing and revising policies and procedures as necessary; reviewing the program on an annual basis.
• Leads the Nurse Advisory Committee (TX facilities only).
• Serves on committees as requested and completes assigned tasks in a timely fashion.
• Acts as a liaison between other Voyages departments and hospitals. Reviews and monitors compliance with contracts for patient care services, (e.g., nursing agencies and HBOT) and assures current licensure and competency of contract staff.
• Represents Voyages in the community in a manner that attracts clients to its services.

Staff Education Management

• Assures competency of staff by providing administrative oversight of orientation and in-service training programs for professional and non-professional nursing staff by: assuring proper credentialing of all new nursing staff; assuring orientation of new staff to service area and hospital policies, procedures and routines; assuring the planning and organizing of in-services related to rehabilitation nursing, safety, infection control, new equipment, etc.
• Implements a clinical skills lab, based on the needs of the facility.
• Responsible for restraint education

Patient Care Quality Improvement Management

• Works collaboratively with DQM and assures planning and implementation of a QAPI program by: assigning responsibility; delineating the scope of care; identifying important aspects of care; identifying indicators; establishing thresholds for evaluation; collecting and organizing data; evaluating care being monitored; taking action to solve identified problems; assessing the actions and documenting improvement; communicating relevant information to the organization’s QI program.
• Is available for 24-hour call. Performs duties of staff nurse as necessary. Represents nursing in hospital-wide planning, medical staff, safety, and quality assessment and improvement council. Attends and participates in interdepartmental meetings. Provides input to administration about projects or programs that would enhance the direction of the hospital.

Employee Health Infection Control Program Management

• Provides clinical supervision for the activities and performance of the staff member assigned to Employee Health and Infection Control functions.
• Monitors trends, outcomes and assures appropriate reporting and compliance with regulations.

Leadership

• Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.
• Managing Staff: Coaches, evaluates, develops, and inspires staff. Sets expectations. Recognizes achievements. Effectively manages conflict. Aligns dept. goals with company goals. Provides feedback, group leadership. Delegates appropriately. Evaluations completed on time.
• Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources. Appropriate understanding of confidentiality and company values. Adheres to and supports company policies, procedures and safety guidelines.
• Problem-Solving: Identifies problems, involves others in seeking solutions. Conducts appropriate analysis. Searches for best solutions. Effectively and efficiently implements appropriate response to correct problem. Responds promptly and effectively to new challenges.
• Decision-Making: Makes clear, consistent decisions. Acts with integrity in all decisions. Distinguishes relevant from irrelevant information. Makes timely, appropriate decisions.
• Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly. Measures outcomes. Uses feedback to redirect as required. Evaluates alternatives. Appropriately organizes complex issues to desirable resolution.
• Communication: Connects with peers, subordinate employees and all customers. Actively listens. Clearly and effectively shares information. Demonstrates effective oral and written communication skills. Negotiates effectively.
• Quality Improvement: Strives for efficient, effective, high quality performance in self and the department. Delivers timely and accurate results. Resilient when responding to matters that are challenging. Takes initiative to make improvements.
• Leadership: Motivates others. Accepts responsibility. Maintains high morale in department. Develops trust and credibility. Expects honest and ethical behavior of self and staff.
• Teamwork: Encourages cooperation and collaboration. Builds effective teams. Works in partnership with others. Is flexible. Responsive to the needs of others.
• Development: Maintains up-to-date skills through involvement with professional organizations or continuing education.

Customer Service

• Maintains the highest level of customer service via courtesy, compassion and positive communication.
• Promotes the Mission and Vision of Voyages within the work environment and the community.
• Respects dignity and confidentiality by adherence to all applicable policies and procedures.

Health and Safety

• Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.
• Participates in OSHA required training.
• Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.
• Reports unsafe practices to management.
• Knows own role in case of an emergency.

QUALIFICATIONS

Education and Training: Must possess RN licensure in good standing in the state where the hospital resides. MSN in psychiatric nursing is required or enrolled in a Master's program with an anticipated completion within 5 years. Crisis management certification per hospital policy and standards required.

Experience: Regardless of degree (AD, Diploma, Bachelors, Masters) a minimum of five years of clinical nursing experience in the care of behavioral health patients is required and three years of experience in nursing management preferred. Current BLS and ACLS required. Certification in a specified field preferred (CNE, CRRN, CCRN, PCCN).

Knowledge, Skills, and Abilities:

• Ability to express ideas and views effectively when speaking to groups, hospital managers and personnel.
• Cognitive ability to gather and analyze data and prepare reports and to evaluate reports, programs and other data against both judgmental and verifiable criteria.
• Numerical ability to evaluate statistical data and to make various computations in planning departmental operations and budget.
• Organizational ability to plan and control the entire activities of the nursing service department, etc.
• Capability to understand and apply regulatory, licensure, and accreditation standards for behavioral health hospitals in conduct of work
• Ability to exercise self-control in potentially volatile situations; set and maintain therapeutic boundaries with patients during treatment and following discharge

ABOUT US

Voyages Behavioral Health is committed to being the most trusted source for behavioral health services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. As an affiliate of PAM Health, our organization has over 44 Long Term Acute Care and Rehabilitation hospitals and 16 Outpatient Clinics currently in operation across the country, proudly offering services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and now Behavioral Health, inpatient, outpatient, and ECT service lines.

Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.voyageshealth.com for a comprehensive look at how we're able to positively impact our local communities.

Voyages Behavioral Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

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Education

• Bachelors or better
• Masters or better

Licenses & Certifications

• Registered Nurse