Association Headquarters is searching for a Certification Coordinator for its client partner, The Board for Global EHS Credentialing (BGC).

BGC is a Lansing, Michigan-based organization.

The Board for Global EHS Credentialing (BGC) is the premier global credentialing body for professionals who protect and enhance the health, safety, and environment of people at work and in their communities. Our rigorous, reliable, and valid credentialing process elevates the expectations of professionals who work in the environment, health, and safety (EHS) fields and allows them to demonstrate their commitment and ability to work at the highest level. BGC understands the importance of impartiality in carrying out its certification activities, so the Board and staff manage conflicts of interest and ensure the objectivity of all certification activities. BGC will evaluate all applicants and Certificants using the criteria established and will not discriminate on the basis of race, creed, national origin, religion, age, disability, political affiliation, sex, sexual orientation, marital, parental, military, or any other legally protected status.

Position Description Summary:

The Certification Coordinator provides routine administrative assistance to the credentialing maintenance and acts as a resource on organizational procedures.

Essential Function(s) of the Position:

For Credentialing:

• Supports Certification Director administratively and on projects (currently to review QEP certificates which are behind on CM), including preliminary research; assembling documents; providing financial and membership reports from systems
• Working with Certification Director provides guidance and training on procedures from IPEP that will be the basis for new organization-wide procedures
• Completes customer requests in person or on the telephone, drafts routine correspondence to customers
• Provides administrative support to CM:
  • Data entry and management; transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics; producing reports.
  • Preparing electronic and hard-copy communications and mailings.
  • Responding to phone, electronic, and paper correspondence; collecting information and initiating responses.
  • Organizing work, routing correspondence, and filing electronic/paper documents.
  • Consistently analyzing processes for best practices and recommending continuing quality improvements.
  • Providing historical reference by using filing and retrieval systems.
• Ensure that badges for retirees and certificates who have voluntarily surrendered their credentials are revoked; update their electronic file and database listing
• Process orders for stamps and seals for CIH credential
• Other tasks as required to meet organizational needs

Education and Experience:

• High school diploma and general office experience or equivalent
• Five years of experience in administrative support preferred
• An associate degree or one to two years of vocational training in office administration or a related field is desired but not required

Knowledge, Skills, and Abilities:

• Maintains technical knowledge
• Maintains customer confidence/protects operations by maintaining the confidentiality
• Excellent written and verbal communication skills, administrative writing skills, reporting skills
• Professionalism and confidentiality
• Contributes to a team effort with a positive attitude
• Ability and willingness to learn or relearn skills
• Excellent organizational and problem-solving skills
• High degree of accuracy
• Customer relations
• Multi-tasking and ability to consistently meet deadlines

Equipment and Software Used:

• Microsoft Office Suite
• Meeting scheduling software and conference (e.g., schedule doodle)
• Database usage or management