Job Description:

You.

You bring your body, mind, heart and spirit to your work as the Revenue Cycle Cash Management Director.

You’re comfortable directing cash management operations and translating organizational strategy into goals, action plans and metrics.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

Intermountain Healthcare and SCL Health, two nonprofit healthcare leaders, completed their merger in April 2022. Now known as Intermountain Health, we are creating a model health system that provides high-quality, accessible, and affordable healthcare for patients and communities in the western United States.

System Services is our Regional Headquarters in Broomfield, Colorado and is located within the Oracle campus. Intermountain Health’s Peaks Region, formerly SCL Health, is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and Paid Time Off. We also offer financial wellness tools and retirement planning.

With this position, you are eligible to participate in an annual pay-for-performance opportunity (“AP4P”). This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Intermountain Health Board-approved goals.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day

Intermountain Health is seeking a Cash Management Director to develop and direct a high-performing department managing the revenue cycle cash operations in a centralized business office. The Director is responsible for all cash posting, correspondence, credits and other centralized functions of the Revenue Service Center (RSC).

As the Cash Management Director you need to know how to:

• Lead management team in planning, program development, human resource management, budget planning, customer satisfaction, patient safety, communication and compliance with regulatory agencies.

• Create purpose and meaning for the cash management department and clearly communicates and links purpose and meaning to organizational goals.

• Develop best practices to drive greater performance and productivity for the cash management team. Develop departmental strategies to meet RSC cash projection formulas, reduce days in accounts receivable, and reduce denials.

• Actively manage vendor relationships by monitoring costs and utilization of any vendor relationships assigned to the cash management department.

• Oversee service needs and volumes.

• Direct management team in managing staffing levels and productivity. Provide communication to management team and department associates through huddles, staff meetings and other forms of communication to relay updates regarding department updates, organizational activities, financial performance, educational opportunities, interdepartmental activities and QI activities.

• Effectively defines for staff their primary and secondary customers.

• Direct human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.

• Oversee the maintenance of personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews.

• Collaborate with HR concerning employee issues and performance. Conduct employee coaching, counselling, disciplinary actions and annual appraisals and ensure staff adherence to departmental policies and procedures.

• Prepare the operational budgets and monitors and report the performance of the department against budget.

• Develop annual operating plans, business plans for new services and changes in the organizational structure in the department.

• Identify and drive quality and performance improvement initiatives.

• Lead the team to establish mechanisms to design, measure, maintain, and improve the performance and quality of department services.

• Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

• Develop action plans in line with the organization's strategic initiatives and goals.

• Assume a lead role for innovation, knowledge sharing and leading practices identification.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• Bachelor’s or master’s degree in a related field of study, required.

• Patient Accounting and EPIC certification, preferred

• Eight (8) years of progressive management and/or consulting experience in a healthcare environment, required

• Five (5) years in a manager level of people and projects, required

• Three (3) years managing a cash management or AR department for a large health system operating on the Epic platform, required

Your next move

Now that you know more about our team, we hope you’ll join us. At Intermountain Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

This position is a fully remote position

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Physical Requirements:

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The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.