***This is an On site Role***
Inviting applications for the role of Sales Program Team Leader – Assistant Manager

In this role, you will be responsible for service delivery and people development, and be a client focused problem solver with strong analytical and continuous improvement attitude.

Responsibilities

• Manage the day-to-day operations in accordance with requirements and SLAs. Prompt identification by investigating deviations and resolution of Service delivery issues including implementation of preventative measures.

• Provide exceptional people management, mentorship and career development to members of your team, achieve low attrition levels and high employee engagement

• Analytical bent of mind with the ability to root cause basis data and drive decisions

• Drive operations teams to deliver continuous improvement and productivity/quality gains

• Flag and escalate business risks timely to the client/supervisor

• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies

• Interact with site lead and/or SDLs to understand any business reporting, data analytics requirements on regular basis

• Drive performance management process based on the framework.

• Ensure that our clients receive the highest level of sales and operational customer service

• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs

• Develop and implement best practices for client interaction, sales, and services.

Preferred Requirements:

• Expert knowledge of social media, mobile apps, and digital and mobile marketing.

• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.

• Experience working in a sales or account management role with small businesses.

• Proven track record of reaching and exceeding sales goals.

• Strong communication and interpersonal skills, good at work under pressure.

• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up

Minimum qualifications

• High school diploma or bachelor’s degree with 1+ years of Operations experience leading teams

• Relevant years of marketing, brand advertising, media sales, and/or online advertising experience.

• Ability to perform well in a highly dynamic, rapidly changing environment.

• Creative, outside-the-box thinker and strategist

• Excellent communication and presentation skills

• A team player and collaborator

• Proficient level of English min C1

This job will require working in a normal shift, Monday to Friday

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person

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