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CALL CENTER SPECIALIST- Part-Time Day Job at Behavioral Health Connections

Behavioral Health Connections Atlanta, GA 30349

Responsibilities


Behavioral Health Connections- Atlanta, part of Universal Health Services is seeking a dynamic and talented PT- Call Center Specialist

REMOTE POSITION

Part-Time Days

Behavioral Health Connections provides 24-7 on demand comprehensive mental health services to include: mobile assessments, tele-video assessments, and tele-video psychiatric consultations for patients in medical facilities. All services focus on the assessment, diagnosis, treatment and disposition of patients needing mental health evaluation, recommendation and care. Psychiatric consultation services can be delivered in all cities via tele-video.

In keeping with our organization’s service excellence approach, we work to enhance the quality of service to our referral sources by providing high quality service in a cheerful, timely manner by communicating, coordinating, and cooperating with others to attain goals. The Call Center Specialist is responsible for upholding this level of service through the calls received from our referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a Mobile Assessment Team Evaluator. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.


Visit our site for more information on BHC: www.bhconnections.org


***Vaccine Mandate:
UHS requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment, individuals will be required to submit proof of vaccination or receive an approved exemption.***


One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449


Qualifications


Advance Knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth, and development.

At Least 1 year of crisis and behavior management.

Bachelor’s degree in Counseling, Pshychology, Social Services field preferred.




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