Call Center Representative Job at Glacier Hills Credit Union
Do you like helping people? Well, Glacier Hills Credit Union is all about helping people. We are looking for someone who can build relationships with members via the telephone, email, text, correspondence features through service delivery, information sharing and member support, while ensuring the highest quality of member service.
Essential Duties and Responsibilities
- Serve members by providing service and information in a pleasant, professional, and efficient manner via telephone and other forms of correspondence.
- Researches and solves member questions, problems, and complaints concerning credit union accounts to ensure proper follow up and satisfaction.
- Opens/closes accounts, verifies accounts, accepts loan applications, processes stop payments on checking accounts, instant issue debit cards, and answers questions regarding share accounts, checking drafts, VISA credit and debit cards, IRA, HSA, etc.
- Helps members by suggesting products/services and assisting members with basic questions regarding their loans.
Job Type: Full-time
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Banking: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.