Carolina Energy Conservation of Myrtle Beach, SC is looking to hire a full-time Call Center Rep. Are you a motivated and humble customer service professional who wants to be part of a great team? Would you like to join a growing family-owned company with a great reputation in our community? Are you ready to have all your Sundays and most of your Saturdays back for social and family time? Most of our staff have been promoted from within! If so, please read on!

This Call Center Rep earns a competitive base hourly wage of $14/hour. In addition to bonus and commission opportunities, we offer medical, dental, and vision through Aflac after 90 days, a 401(k) plan, paid holidays, paid vacations after one year, employee recognition, company events, and an excellent company culture. We welcome all veterans! If this sounds like the right customer service opportunity for you, apply today!

ABOUT CAROLINA ENERGY CONSERVATION

The most-awarded insulation and solar contractor on the Santee Cooper Trade Alley list, we are the leader in energy retrofits and solar energy. Since 2009, we have specialized in solar photovoltaic (PV) and performance home insulation services. Using only the highest quality renewable, sustainable, and eco-friendly products, our patented solutions give a long-lasting answer to any home energy efficiency problem, while increasing the home's value and easing the burden on HVAC systems. We've built our reputation on superior workmanship and the highest levels of customer satisfaction. A contractor of choice, we give our customers peace of mind.

We also strive to be an employer of choice and give our employees peace of mind. We offer a way to save for retirement, comprehensive health coverage, career growth opportunities, work-life balance, a supportive family environment, and opportunities to give back to the community.

A DAY IN THE LIFE OF A CALL CENTER REP

As a Call Center Rep, you are the voice of our company. You provide superb customer service to our clients. Your friendly disposition comes across in all your interactions. You answer all incoming calls with a friendly greeting and direct them throughout the company as needed. You schedule all the appointments for our sales staff, making at least 50 outbound phone calls per day to already pre-qualified lead sources. While you love talking on the phone with new people every day, you are glad that your job does not require any cold calling! You feel great about representing a great local company that treats its customers right!

QUALIFICATIONS FOR A CALL CENTER REP

• Ability to make 50-100 calls a day
• Ability to handle inbound informational and troubleshooting calls as well as outbound calls to schedule sales calls and annual maintenance visits
• Computer proficiency
• Knowledge of the geography of both South Carolina and North Carolina
• Exceptional customer service and phone skills

Are you extremely comfortable speaking with current and prospective customers on the phone? Can you troubleshoot and solve problems efficiently? Are you organized, able to prioritize tasks effectively, and manage your time effectively? Do you have excellent communication skills, both written and verbal? Are you attentive to accuracy and detail? If this sounds like you, you might just be perfect for this Call Center Rep position!

WORK SCHEDULE

This full-time customer service position typically works Monday - Friday with occasional Saturdays required.

READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 29588