We're Mobilitas, a commercial insurance company created by CSAA Insurance, a AAA Insurer. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Business Process Consultant.

Your Role: As a Business Process Consultant you will support the overall business strategy and corporate objectives by performing analysis to identify business needs while determining solutions to business problems and processes. High level of independence while being responsible for all project management and business consulting activities.

Your work:

• Identifies, documents and evaluates business operations and process designs. Collaborates with business leaders to achieve enterprise objectives and core business process performance targets. Responsible for identifying the need for and assuring the integration of business processes across divisions. Recommends improvements on project delivery and business analysis processes and execution.

• Collects data to identify root causes of problems. Measures performance against business requirements. Aligns improvement to performance shortfalls. Provides consultation and leads projects to apply re-engineering techniques to improve business performance and product quality.

• Utilizes advanced knowledge and experience in business and process analysis and improvement methods to scope, charter and leads all phases of highly complex process analysis and design initiatives.

• Manages large projects and provides consulting to address large scale/highly complex problems where analysis of situations or data requires in-depth evaluation of business, process and people factors. Uses knowledge of change management concepts in implementation of business initiatives.

• Responsible for the identification and benchmarking of best practice business processes for large functional areas and/or divisions to support achievement of high-impact operational, customer, growth, employee and profitability objectives.

• Ability to support ad hoc requests (level up or down in role, potentially assist with activities outside of role)

What would make us excited about you?

• Required:

• Advanced project management/facilitation skills

• Advanced knowledge and application of principles, theories and concepts applicable to process engineering

• Self-starter with a can-do attitude and ability to handle multiple activities

• Collaborative orientation

• Advanced business acumen

• Expert analytical skills and advanced research and investigation skills

• Coaching and persuasion skills

• Proven planning, problem solving and solution design skills

• Ability to lead teams

• Knowledge of change management concepts and practices

• Succeeds in ambiguous, agile, and fast-paced environment

Education, Work Experience, Licenses & Certifications

Required:

• Bachelor's degree in related area or an equivalent combination of education and experience

• 8+ years of experience in business analysis or related area

• Strong consulting background, with typically 3 – 5 years working in a consultative role

• Strong multi-year project management experience

Preferred:

• Advanced degree in related area

Shows respect for differences through excellent communication skills with people from an array of backgrounds.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $109,000 - $121,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $109,000 - $145,000. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the exception of California, Hawaii and Alaska.

Must have authorization to work indefinitely in the US.

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