Title: Business Development Manager - Laboratory

Department: Clinical Sales

Job Type: Regular Full Time

Location: Remote – Northeast/Atlantic Seaboard

Shift: 1st

Company Summary:

NMS Labs has developed an extensive menu of more than 2,500 tests to support clients in forensic, criminalistic, public health and clinical fields. For over 50 years, our clients have relied on NMS Labs for unique testing solutions that demonstrate our company core values of Quality, Integrity, Service, Innovation and Engagement. As we work to increase the company’s positive impact on public health and public safety, we are seeking talented professionals to join us for the journey! We invite you to learn more about our company by visiting NMSLabs.com.

Job Summary:

The newly established Business Development Manager, Laboratory role within NMS Labs will play a key role in the delivery of clinical esoteric toxicology testing services within the hospital environment as well as clinical reference laboratories. Reporting directly to the National Sales Director of the Clinical Business Unit, this role will be pivotal to the success of NMS Labs in the clinical space and will be a key member of the sales organization. The Business Development Manager for Laboratory will be responsible for delivering topline revenue by establishing the value proposition of NMS Labs for different types of hospital systems federal and academic/teaching institutions, and clinical reference laboratories. This person will establish awareness in strategic hospital systems of NMS Labs and its breadth of esoteric toxicology testing in the clinical setting. The Business Development Manager, Laboratory will develop plans and strategies to expand the hospital and large clinic customer base. They should have a verifiable record of accomplishments and growing revenue within hospital systems and/or clinical laboratories and should be excited to be a part of a new role in a growing, customer focused company.

Requirements:

• Bachelor of Science degree, preferably in the sciences, MBA preferred
• 3-5 years of key account management with experience utilizing enterprise selling skills
• At least 5-7 years of previous sales experience, in addition to the above 3-5 years key account management
• Strong understanding of customer needs in the areas of hospital systems, clinical lab testing and procurement including Group Purchasing Organizations
• Proven track record of delivering growth in both revenue and profits, establishing strong relationships coupled with utilizing analytical skills to deliver growth in new and existing customers.

Major Duties and Responsibilities:

• Personally accountable for the achievement of revenue and profitability targets for hospitals systems and large clinics
• Responsible for the acquisition of new hospital system clients as well as the retention and growth of existing clients
• Develop relationships with influential decision makers at strategic hospital systems and group purchasing organizations to favorably position NMS Labs and the breadth of our esoteric toxicology portfolio of tests
• Collaborate with Customer Experience team to ensure client receives highest level of service and on-boarding
• Collaborate with marketing and lab operations to ensure that client needs are fully translated
• Prepare sales presentations and account plans based upon specific customer needs including improving quality of care, cost containment, etc.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Provide reliable sales forecasts
• Plan and manage expenses
• Adheres to all company policies, procedures, and business ethics codes
• Travel as required

Knowledge, Skills and Abilities:

• Strong results orientation
• Knowledge of selling clinical testing to major hospital systems and GPOs at the enterprise level
• Experience across the enterprise selling spectrum, from territory and account planning, opportunity identification, qualification, solution development and proposal and service delivery
• Strong ability to create trusting relationships with team members
• Strong analytical/financial and business acumen skills
• Very high degree of integrity in all interactions
• Creative problem solver not afraid to take appropriate risks and move fast
• Assertive while maintaining a constructive self-awareness that recognizes areas for own personal development
• Highly accountable with a “no excuses” personal mantra.
• Possesses a very positive, can-do attitude.
• Good negotiation skills
• Proficient in Microsoft Office, including Excel, Word, PowerPoint and d365
• Team player with excellent organizational and communications skills as well as strong attention to detail
• Works independently to continuously generate and execute plans to attain goals

Physical Demands:

• Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, office equipment, objects, or tools
• Moving from one work location to another to sit and stand, sometimes for extended periods of time
• Ability and qualified to drive a vehicle.
• Ability to travel via airplane.
• Vision (with correction), distance, peripheral vision, depth perception, and the ability to adjust focus

Offers of employment are made contingent upon a nationwide background investigation and urine drug screen with results satisfactory to standards of employment at NMS. NMS requires all employees to show proof of full COVID-19 vaccination unless where prohibited by state law.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, creed, sexual orientation, color, religion, sex, national origin, age, marital status, citizenship status, otherwise qualified disability, or protected veteran status (disabled Armed Forces Service medal, recently separated, active duty or campaign badge), domestic violence victim status, arrest record, or predisposing genetic characteristics.