What is the role where you can lead an experienced retail operations team?

Retail Service Manager:

CarShop (formerly CarSense) is looking for a Retail Service Manager to lead the Retail Service Department operations in handling our customers with prompt, courteous, and excellent service.

What will you do?

• The Service Manager will focus on maintaining the company culture, which sets CarShop apart from others in the industry, while achieving the goals of the company’s Strategic Plan.
• The Retail Service Manager is a critical team member in the day-to-day maintenance and advancement of our company values and culture.
• He/she will proactively manage and increase the efficiencies of the service technicians and service advisors in a team environment through training, mentoring and oversight of scheduling.
• The Service Manager will monitor service performance goals, and drive to meet and exceed the goals with integrity.

What skills do you need?

• The successful candidate will demonstrate a history of striving for and achieving excellent results.
• Reynolds & Reynolds experience is a plus.
• Automotive retail service management experience is required.
• He/She is a personable, action-oriented, enthusiastic leader.
• The successful candidate will exemplify integrity, strive for self-improvement, and have an open-minded, “can-do” attitude.
• Must be able to pass pre-employment testing to include background checks, drug testing, and hold a valid driver’s license with a good driving history.

Culture & Benefits:

All applicants who are excited about a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Paid vacations, 401k, and health benefits are part of our compensation package. CarShop, formerly CarSense, has been named to the prestigious 2023 Glassdoor Best Places To Work List and has also won a Top Workplace award from Philly.com and Pittsburgh Post-Gazette for the last ten consecutive years. CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Weekend availability

Shift:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person

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