ABOUT THE WALTERS ART MUSEUM

The Walters Art Museum is among America’s most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects. The Walters Art Museum has a COVID-19 Vaccination Policy that requires all employees to be fully vaccinated per the CDC’s definition of full vaccination.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people to connect art with their lives. The Walters’ Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for all visitors. The museum offers challenging and creative work opportunities by promoting collaboration, teamwork, and a culture that celebrates the diversity and inclusion of all. In December 2020, the museum finalized a set of multiyear diversity, equity, accessibility, and inclusion (DEAI) goals in alignment with the museum’s Strategic Plan and grounded in the following commitments: expand the histories the museum examines and shares; partner with our communities; and center equity, inclusion, and accountability in our culture and decision-making.

OVERVIEW OF ROLE

The Assistant Manager of Teen Programs is responsible for assisting with the management, administrative coordination, documentation, and presentation of teen programming. Reporting to the David Hirschhorn Head of Community Engagement, this role is a team member in the Community Engagement Unit of the Learning & Community Engagement (L&CE) Department.

The Assistant Manager of Teen Programs will work closely with the David Hirschhorn Head of Community Engagement to implement and help sustain high-impact youth development programs. They will support these? programs in collaboration with our/the museum’s community partners to promote the museum’s shared teen audience engagement goals.

PRIMARY RESPONSIBILITIES

Under the direction of the David Hirschhorn Head of Community Engagement, assist with the management of Teen Programs initiatives that align with the Walters’ strategic and DEAI plans and support community goals.

• Develop, implement, and manage administrative and logistical details for all teen programs, including a drop-in program (two hours per week throughout the academic year), photography program (multiweek program offered every spring), and advisory group.

• Guide and encourage teens to pursue their academic and creative interests across all teen programs.

• Support teens and provide guidance on navigating and optimally engaging with staff and the collection at the Walters.

• Manage the contractors, interns, and support staff to help run teen programs, including but not limited to writing contracts, scheduling, and processing payments.

• Support the development of independent or collaborative art-making projects for the teen drop-in and photography programs, including writing lessons and reviewing lessons written by contract staff.

• Develop strategies for integrating digital technology and science into teen programming as it relates to arts, culture, and museums.

• Advise teens participating in the photography program to support their contributions to a culminating photography exhibition at the Walters.

• Maintain professional relationships with photographers and instructors to help teach photography skills and other creative skills to teens.

• Collaborate with the David Hirschhorn Head of Community Engagement to develop teen programs and train Walters staff and other support staff.

• Correspond with current and potential future partners who align with shared goals for teen audiences and coordinate their involvement in programs as appropriate.

• Work with the Community Engagement Coordinator to manage and monitor equipment usage and expectations among teens and support staff.

• Apply research strategies and problem-solving skills to troubleshoot teen programs and engagement off site, including planning trips, ensuring the safety and security of minors, and following all necessary procedures.

• All other duties assigned.

Collaborate with colleagues across the institution in support of teen programming and teen perspectives.

• Support collaboration with multiple departments in the museum so that teens will gain professional museum experience and receive behind-the-scenes perspectives on museum exhibitions and programs.

• Work with the Community Engagement Coordinator, and the cross-departmental metrics team to develop methods to keep track of initiatives, metrics, reports, and data.

• Provide updates to the L&CE Department and all Walters staff as needed on the overall planning and execution of programming both on and offsite.

• In dialogue with the David Hirschhorn Head of Community Engagement and the Marketing and Communications Department, align on marketing strategies for teen programs and create content, including writing program descriptions, for promotional use.

• In collaboration with the Manager of Evaluation and Audience Impact and the David Hirschhorn Head of Community Engagement, support the development and implementation of evaluation methods of teen programs, such as surveys and consulting with the Teen Advisory Group.

• Collaborate with staff on large-scale public programming for Lunar New Year and other celebrations, and provide staffing support.

• All other duties assigned.

JOB QUALIFICATIONS

• BA or BS required.

• Two to three years of education/art education and/or youth programming experience. At least two years of experience with youth in Baltimore City and its community life preferred.

• Prior experience working on studio, media, or digital arts projects preferred.

• Effective organizational and record keeping skills and ability to evaluate problems, conduct research, determine causes of events, and formulate and recommend solutions.

• Effective project management skills, including the ability to establish priorities, in order to meet individual and department objectives.

• Effective verbal and written communication skills, including the ability to write for a range of audiences and colleagues with clarity.

• Public speaking experience, especially in front of youth audiences.

• Demonstrated commitment to in-person engagement, curiosity, and lifelong learning.

• Ability to build trust and strengthen relationships within diverse communities.

• Bilingual, as well as a familiarity with ELL, ESL, and ESOL programming is a plus.

• Professional and/or lived experience interacting with racially and ethnically diverse and urban communities.

• Demonstrated commitment to creative problem solving to support youth advocacy.

• Ability to learn organizational and museum best practices including those unique to the Walters.

• Adaptability to work within the Walters’ mission, the goals of its Strategic Plan, and the Visitor Promise guidelines.

• Demonstrated ability to work across teams and departments through information sharing, open communication, and being an effective partner, for example, by actively listening, providing recommendations in support of shared goals, and respecting the abilities and ways of knowing of others.

• Ability to learn and become proficient in software specific to survey distribution.

• Proficient in Microsoft applications including Word, Excel, and PowerPoint.

• Ability to work a flexible schedule, including weekends, weekdays, and nights as scheduled in advance.

Starting Salary Range: $45,400 - $55,400

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, FSA (flexible spending account), 457b retirement, and free professional financial management counseling.

All employees must be legally authorized to work in the United States. The Walters Art Museum does not sponsor work visas.