Job Summary/Objective:

Provides professional allergy testing care to patients, coordinates insurance verification, scheduling, and performs related job functions for outpatient procedures, to support the efficiency and effectiveness of the medical office operations.

Essential Job Functions:

Performs patient support activities to assist physicians and other health professionals in achieving positive outcomes.

• Performs allergy testing on patients
• Performs Skin testing.
• Orders, mixes and maintains current supply of serum for allergy injections.
• Mixes all antigens.
• Exam room equipment is checked for functionality.
• Prescribed treatment procedures are performed under the direction of the physicians.
• Administration of Immunotherapy injections.

Completes the necessary documentation to assure compliance with SFENTA policy, regulatory compliance and to maintain accuracy of patient medical records. Coordinates activities to support effective office operations. Establishes and maintains open lines of communication, both internal and external, to effectively represent the care center.

• Encounter forms and lab requisitions are reviewed to ensure appropriate procedures and diagnosis coding are completed for each patient.
• Test results and sorted and recorded and clinical information systems are accessed appropriately.
• Lab and ancillary documentation procedures are completed.
• Appropriate medical record documentation is maintained for each patient visit.
• Insurance verification and scheduling patients for testing.
• Assistance with retrieval of patient information from electronic data systems or other sources are performed as needed.
• Patients are notified of physician orders when appropriate.
• Telephone calls are received and responded to and, if applicable, forwarded to the appropriate person.
• Patient inquiries are triaged and responded to or referred to appropriate person.
• Patients are informed of need/requirements; i.e. insurance cards, identification, accident information
• Patients are notified when co-payments and deductibles are required for surgery or office procedures.
• Assists with other departments when requested.

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

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