Ivy Creek Hospice in Dadeville is looking for a Full-time Administrative Assistant/ Biller.

Position Overview: The Ivy Creek Hospice Administrative Assistant / Biller is responsible for coordination of all office related functions, for timely and accurate processes related to billing and payment processes, and general oversight of office processes to ensure efficient and smooth daily workflow.

ESSENTIAL JOB DUTIES AND RESPONSIBLITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Mail

Take outgoing mail and retrieve incoming mail, distributing mail as appropriate

• Office phone

Unrolling the phones at the beginning of the day and rolling the phones at the end of the day to/from the answering service

Answering the telephone using proper telephone etiquette, transferring calls as necessary, taking messages and ensuring messages are delivered in a timely manner

• Maintain copies of all utilized forms/packets ensuring professional, neat appearance and readily available to users
• Software processes

All duties involving patient medical records such as scheduling, scanning documents, creation of charts, creation of benefit periods, complete work flow from referral to admission to discharge, etc

Orders manager

i. Ensuring that all orders are signed within 30 days of being given

ii. Notification of supervisor for outstanding/late orders

c. Billing Manager

i. Verification of insurance benefits

ii. Assist billing agent with processing, submitting, and follow up of claims to all payor sources on a monthly basis

iii. Assist leadership/billing agent with management of all financial data and reporting. Processes routine lists, reports and forms related to entering, editing and processing of accounts receivable.

iv. Communicates with supervisor regarding late or missing documents required for billing

• Monitors fax machine and routes documents as appropriate
• Attends all staff meetings, participates fully, makes suggestions for improvements as identified
• Maintains confidentiality of all patients’ health information.
• Other duties as assigned by supervisor
• Represents a caring, friendly and professional attitude to the patient/family or public that he/she has contact with.
• Follows established hospital policies and infection control program.
• Assumes responsibility for self-improvement by attendance at in-service classes, staff meetings and education related to personal growth and departmental needs.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

· High School Degree or equivalent

· Proficient in computer skills and office equipment

· Knowledge of medical terminology

· Billing experience preferred

· Ability to communicate and understand and carry out detailed oral and written instructions.

· Must be organized and detail oriented.

· Ability to walk and stand frequently.

· Interpersonal skills required to assist patients and their families, as well as, professional interaction with a variety of hospital/hospice personnel.

· Knowledge of patient rights and responsibilities.

· Knowledge of Agency’s services and availability.

· Knowledge of hospital/hospice policies and procedures, fire, safety, disaster plans and infection control policies.

· Knowledge of Medicare COPs, Medicaid Policies, State Licensure Rules and Regulations, Hospice Standards of Care, and Agency Policy and Procedures

WORKING CONDITIONS:

· Works in clean, air conditioned environment inside primarily but may be exposed to any and all weather conditions

· Frequent telephone activity.

· Work requires standing and walking frequently.

· Work requires hearing ability and visual acuity.

· Subject to a fast paced, high stressed routine.

· Minimal exposure to infectious disease while performing job related tasks.

· Minimal exposure to radiation while performing job related tasks.

· Frequently assigned to changing priorities.

· Normal office environment with little exposure to excessive noise, dust or temperature.

May be subject to verbal abuse by patients and family.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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