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2023 Assistant Box Office Manager - Seasonal Job at Asheville Tourists Baseball Club

Asheville Tourists Baseball Club Asheville, NC 28801

Job Description: This is a Seasonal Position.
Box Office Responsibilities:
  • Learn, operate and troubleshoot various aspects of the Tourists ticket office operations
  • Develop a complete working knowledge of the entire Tourists ticketing system and computer database utilizing Tickets.com and ProVenue
  • Assist in delivery of game tickets to groups, sponsors, and season ticket holders
  • Handle ticket operations and related projects as assigned
  • Maintain the policies of the ticket office with regard to customer service and other ticketing issues
  • Assist in the fulfillment and printing of ticket orders involving season, group, mini-plan and individual tickets
  • Compilation and creation of single game ticket purchasing data for use by sales department
  • Assist with the operation of box office and event set up. (Ticket printer stock, reconciliation forms, etc.)
  • Assist with the cash reconciliation of each game day staff member's cash drawer on event days
  • Assist with training and management of game day box office staff
  • Take ticket orders over the phone and in person with top notch customer service
  • Help with daily upkeep of ballpark: cleaning, trash removal, etc. when necessary
  • Dress up as mascot when needed.
  • Other duties as assigned.

Requirements:
  • Must be willing to work long hours including holidays, weekends and weeknights.
  • Must have strong organizational and attention to detail skills.
  • Must be willing to get his or her hands dirty.
  • Must have a four year degree or working towards one.
  • Basic computer skills, including ability in Microsoft Excel, PowerPoint and Word.

Other Information:
  • This is a seasonal position. Expected position start date is February 20th 2023, and will run through September 15th, 2023.
  • Applicants must submit a cover letter for consideration.
  • Compensation: Approximately $700 per week.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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