($54,102 - $62,602)

ESSENTIAL POSITION FUNCTIONS (listing Position Specific functions first):

• Under the direction of the Operation Manager for Child and Family Services, will provide individual and family supportive contacts, crisis intervention, coordination of care, and case management services to assigned clients and their families.
• Provide leadership and facilitation to the Wraparound Family Team.
• Participate as needed on the Wraparound Community Team.
• Participate in MDHHS required Wraparound training.
• Complete training and staff development requirements as a Child Mental Health Provider.
• Conduct comprehensive, quality assessments of both children and families.
• Assess each client/family referred, and will develop comprehensive, quality individualized/family community intervention plans.
• Ensure family assessments and reports are completed in a timely manner and reflect delivery of quality intervention.
• Ensure funding reports and other required documentations are completed and submitted according to guidelines in a timely fashion.
• Interface with the business office in monitoring and processing billings for payment of services.
• Attend team meetings, supervision meetings, and other meetings as required.
• Work cooperatively with all community agencies and other providers to promote provision of quality, community-based services.
• Participate in quality assurance programs and in periodic evaluation of performance and outcomes of service delivery.
• Comply with mandatory reporting requirements in situations of suspected child abuse or neglect.
• May participate in interventions, assessments, and other aspects of crisis services before and after hours, as necessary.

SUPPLEMENTARY FUNCTIONS:

• May represent NLCMHA on internal/external committees or work groups to enhance organizational performance and development and quality of care, including Quality Improvement activities.
• May participate in community education/community caregiver activities.
• May receive and assist in resolving complaints or inquiries related to services provided by NLCMHA.

GENERAL PERFORMANCE RESPONSIBILITIES:

• Set priorities and make decisions, which reflect consistency with NLCMHA’s vision and mission statements, goals, values, policies, and procedures.
• Provide services and conduct tasks in accordance with terms/conditions required by the funding source, i.e., Northern Michigan Regional Entity (NMRE Contract), Michigan Department of Health and Human Services (MDHHS) CMHSP Master Contract and with applicable laws and regulations.
• Participate in approved staff development activities, in-services, and supervisory sessions.
• Maintain confidentiality and develop a trusting rapport with consumers, families/guardians, staff, and the public.
• Behave and communicate in a manner that promotes a positive work atmosphere.
• Perform duties in an accurate and timely manner.
• Maintain up-to-date documentation/records/reports as applicable for position performance accountability.
• Adjust work schedule, with supervisory approval, to meet consumer and/or NLCMHA needs.
• Maintain an awareness to provide a safe and healthy environment and will report all hazards and/or concerns.
• Accept other responsibilities and duties required by the supervisor, consistent with the accomplishment of NLCMHA’s goals and objectives and the functions of this position. Such responsibilities shall be incorporated into the job description if they involve a lengthy commitment of time or are ongoing.
• Advise supervisor if actual practice (activity) begins to deviate significantly from specified essential functions.

QUALIFICATIONS AND COMPTETENCIES:

Credentialed by NLCMHA to provide services in this professional discipline.

LICENSING or CERTIFICATIONS:

Must have licensure with the State of Michigan as a Licensed Bachelors Social Worker. Limited Licensed Bachelors Social Worker or licensed RN considered. Must maintain licensure.

MINIMUM EDUCATION & EXPERIENCE:

Bachelor’s Degree in Social Work from an accredited university, or a Degree in Nursing.

Must be motivated to work with the developmentally disabled and be able to demonstrate knowledge of the special needs of this population. Although not a requirement it is preferred that this knowledge is in part the result of prior direct experience with a minimum of one year experience working with the developmentally disabled population.

KNOWLEDGE, SKILLS AND ABILITIES:

Basic knowledge of the Mental Health Code, and the structure, guidelines and services of NLCMHA.

Uphold NLCMHA’s Code of Conduct and professional Code of Ethics, in addition to maintaining current appropriate State licensure/registration and standards where applicable.

Must possess professional knowledge, consistent with license or registration and demonstrate throughout employment practice equal to acceptable professional standards.

Ability to communicate, understand and carry out oral and written directions effectively in English and clearly present information both orally and in writing on a level suitable for public groups.

Learn community resources and identify procedures required to use a wide range of services.

Ability to maintain effective working relationships and productively serve as a member of a team with employees and the public plus have the ability to deal with problems courteously and tactfully.

Ability to work effectively with employees of other agencies, Board members, advisory groups, committees, professional organizations and the public.

Skill in advocating on behalf of consumers, families/guardians and NLCMHA with the community at large.

Must have a working telephone, possess and maintain a valid Michigan Driver’s License, have a good driving record, automobile insurance coverage and have access to an automobile.

Must be willing to transport agency consumers, including in own personal vehicle when necessary.