Join our fast-growing family of companies! Open Gates Group is an entrepreneurial family of companies located near Kalona, Iowa that supports the growth of local, organic dairy products. Our products are minimally processed and come straight from Midwest family farms surrounding our creamery. We are currently looking for an IT Website Manager to join our team.

Our IT Website Manager is primarily responsible for helping end-users on a day-to-day basis with common Windows environment issues and questions along with maintaining the backend of our websites. Primary responsibilities include maintaining websites on the backend while working with marketing on the front end; providing service and training to end users; and supporting the organization’s IT related projects as needed. The position is based in Kalona, Iowa and is not remote.

What you will do:

• Manage the web hosts for our various company websites and collaborate with internal marketing department.
• Assist end-users across OS and software platforms and provide excellent customer service.
• Resolve problems in the areas of hardware/software installation, repair, upgrade and maintenance.
• Install/configure, operate, and maintain system hardware and software.
• Assist with large-scale installation and maintenance of IT workstations, networking, phones, cameras, and security systems.
• Maintain various computerized technical systems such as security doors, cameras, phones, and servers.
• Assist/train employees on the technical resources needed for their positions.
• Maintain records of assets and work performed.
• Evaluate and recommend new technologies that will improve the team's ability to meet the needs of the company.
• Review and approve operational quality of system equipment.
• Assist with comprehensive documentation of design documents, policies and procedures.
• Active Directory Domain Management, script writing, and Google Apps administration as needed.
• Perform other IT-related duties as assigned.

What you will need:

• Vocational/Technical degree preferred plus 2-4 years related IT support experience.
• Experience with managing websites using WordPress.
• Knowledge of networking, PC computer software and hardware installation, Microsoft office and Google Suite.
• Excellent interpersonal and customer service skills.
• Work independently to prioritize and follow through with tasks in a timely manner.
• Strong attention to detail.
• Able to diagnose and troubleshoot components such as hardware, software, networking, and applications in a Windows driven environment.
• Knowledge of operating systems internals, system utilities and communication protocols including TCP/IP networking.
• Working knowledge of security and web servers.
• Able to physically lift and install computer equipment such as monitors, printers, and scanners.
• Able to safely climb ladders and navigate attics as needed.
• Team-oriented with a focus on working in a collaborative environment.
• Willingness to adhere to the Open Gates Guiding Principles and continually embrace personal and professional development

Our Benefits:

• Medical/Dental/Vision/Life Insurance, STD & LTD after 60 days of employment.
• Matching 401k after 6 months.
• Benefit Bonus/Stipend
• Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
• Opportunity for advancement.
• Discounted employee purchases.
• Unique, entrepreneurial culture!

Our Mission and Guiding Principles:

We successfully create value and enhance lives by attending to how we do business!

We Treat People Right We Think Like Entrepreneurs We Offer a Great Place to Work We Build Strong Relationships We Create a Place to Learn & Improve Life in Our Community

Interested? Check out https://www.opengatesgroup.com/careers/ and apply online. EOE

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location

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