Job Description:

Role Summary/Purpose:

This role will lead Dental business partnerships and the digital ecosystem integration strategy for our digital product and feature experiences serving our independent, Dental Service Organization and mid-market practices and their patients to drive growth for the H&W platform. This is inclusive of Dental practice management software, patient relationship management/engagement, revenue cycle management, digital marketing platforms, analytics platforms, benefit eligibility, clear aligner and other Dental product strategy. Reporting directly to the Vice President Dental Industry, this position will cultivate and maintain these relationships with key stakeholders across our growing markets and will work cross-functionally to execute on these critical initiatives and strategies.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Help develop and execute team growth strategies and action plans across the dental industry

• Develop and strengthen long term partner relationships in conjunction with growth strategies including collaborative commercialization efforts with these partnerships and throughout their organizations and ours

• Conduct training sessions to both external and internal (sales) audiences to ensure understanding of CareCredit programs, policies, and requirements and to enhance sales industry expertise

• Lead quarterly business reviews with our partners

• Ensure all contractual obligations are being met

• Leverage our sales teams to drive portfolio usage and increase sales

• Work with various departments including marketing, IT and operations to develop materials and systems to increase portfolio usage

• Provide value added analysis & reporting to evaluate & drive growth in applications and usage

• Participate in monthly operating & portfolio performance reviews

• Collaborate on P&L/OpEx management

• Partner with Finance to negotiate contracts, contract renewals, and amendments

• Perform other duties and special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree or 7+ years of equivalent work experience in Financial Services

• 5+ years of sales/marketing experience with a track record of results, including experience leading teams.

• Minimum of 2 years’ experience in delivering formal communications to either senior business leaders or key external business partners

• Ability to travel up to 50% of time including overnight and some weekend travel

• Remote worker or any SYF Hub USA

• This role offers flexibility and can be remote based, work from home; role will require travel to client-facing meetings and commute to one of our offices for in-person engagement activities such as team meetings, training and culture events

Desired Characteristics:

• Strong influencing, negotiation and project management skills

Grade/Level: 13

The salary range for this position is 100,000.00 - 200,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: