This is a part-time position in Event Operations which consists of Ushers, Greeters, Ticket Takers, Mobility Assistance and Quality Control. Ushers welcome and direct fans to their seating area to ensure that everyone sits in the appropriate location based on their ticket. Ushers are accessible to fans throughout the game for any assistance necessary while maintaining the integrity of these spaces.

If you are hired under the Event Operations umbrella, you will be hired for one group and it will not change game to time (i.e. if you are hired as a Greeter, you will be a Greeter and will not be able to switch to Mobility / Usher etc. game to game.)

“Please note that before the start of the 2023 season, you will be responsible for attending and completing our New Hire, All Staff and TEAM Trainings prior to your first day of work.”

RESPONSIBILITIES:

• Must be available to work 65+ Red Sox games and 75% of concerts.
• Ability to commute to Fenway Park and ability to provide own transportation.
• Ability to work flexible hours including nights, weekends, and holidays.
• Must have smart phone or computer to access e-mail and enter availability for Red Sox games and concerts.
• Excellent communication skills and ability to work in a fast-paced environment.
• Prior customer service experience is preferred, but not essential.
• Must be able to report to the park two hours prior to game time (i.e. 7:10p game, staff expected to be here for 5:10p and 1:05p game, staff expected to be here for 11:05a Roll call, etc.) and staff will work until 30 minutes post-game ‘

In addition to joining our team, employees have the opportunity to join Employee Resources Groups here at Fenway Park. Employee Resource Groups (ERGs) are groups of employees of shared identities or characteristics. The groups are designed to increase employee engagement for their members and build connections across the organization to represent the group’s voice in business-related decisions including but not limited to employee perks and benefits, policy development and implementation, and heritage month celebrations.

Employee Resource Groups (ERGs) at the Boston Red Sox and FSM are voluntary, employee-led, identity or experience-based groups that help build our community, provide support, voice concerns, contribute to the personal and professional development of all employees, and cultivate an inclusive and affirming community that promotes belonging for every employee.

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Job Type: Part-time

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