Treatment Supervisor | Catamaran Resort Hotel & Spa Job at Evans Hotels, LLC
**Compensation: $20.00
LOCATION
The Catamaran Spa
Welcome to San Diego’s only beachfront spa located at the Catamaran Resort Hotel and Spa. From the gorgeous location to rejuvenating treatments, The Catamaran Spa is a truly unique escape. Inspired by South Pacific and Asian healing traditions, guests can look forward to relaxing services that feature marine and botanical-based products.
The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.
SUMMARY
The Lead Esthetician develops and supervises staff to ensure the highest level of professionalism, gracious service and treatment quality is offered to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides a unique, positive, memorable experience for our guests.
- Provides a custom spa experience for guests - managing the reservation system, guiding guests through the spa menu, conducting inventories, scheduling staff and selling retail
- Creates a learning environment by supervising all Spa staff and provides ongoing training. Trains and follows the company's safety and emergency procedures.
- Assists Spa Manager in the interviewing, hiring, and developing of staff.
- Develops and schedules outdoor Spa related activities.
- Maintains current credentials and licenses as required by city, county, and state regulatory agencies.
- Ensures the highest levels of cleanliness and sanitation for the department. Ensures the facilities are well maintained.
- Listens and responds to guest concerns, verbally and in writing.
- Performs additional duties and responsibilities as directed by the leadership team.
QUALIFICATIONS
- High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
- Experience with scheduling appointments and using booking software is required. Experience with Microsoft Word, Excel and Outlook is a plus.
- At least 1-2 prior experience in a similar position in a top-quality spa or hotel is required.
- Experience in dealing with the public is required, such as retail cashier, food industry service, guest service with public contacts, etc.
- Open availability on nights, weekends (both Saturday and Sunday), and holidays.
- Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.
- Ability to be poised under pressure with continued smiles and maintain a highly diplomatic attitude with challenging guests and under stressful circumstances.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift.
ADDITIONAL BONUSES
- $250 Sign-on Bonus
- $100 Gift-Card for employees fully vaccinated against COVID-19
- Up to $500 Referral Bonus, after being hired, for each referral you make that is hired at any Evans Hotels property
- Discounted Hotel Rooms for all employees and friends & family
- Free Employee Parking and/or discounted MTS Pronto Card
- Free Meals & Refreshments during working shifts
- Discounts on cell phone bills, shoes, gym memberships, hotel stays at our sister properties, and more!
The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- San Diego, CA 92109: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- California Massage Therapy Council Certification (Required)
Work Location: One location
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