Position Summary:

Crystal Bridges seeks a dynamic individual to lead our training and development efforts. The Training and Development Specialist will design and conduct training and development programs to improve individual and organizational performance. Execute assigned Human Resources functions including performance management, employee relations, and others as assigned.

Principal Responsibilities (Essential Functions)

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  Develop and implement a comprehensive training and development plan

  • Executes a consulting process and performance analysis to gather information on needs, maintain pulse on the organization, offer creative ideas and recommend impactful training, change management and process-improvement solutions

  • Collaborate with Directors and Managers to identify training and development needs at the organizational, departmental, and employee level

  • Create curriculum of training programs to support strategic initiatives

• Builds and maintains strong relationships with all departments to determine needs and to give and receive feedback and coaching

• Keep learning materials up to date based on business data, trends and updates to operational processes

• Creates blended learning solutions for technical and soft-skills

• Facilitates leadership and operational training via a group setting, virtual webinar/teleconference as well as one-on-one

• Measures progress and evaluates the effectiveness of training by assessing learning and application of learning to job performance

• Prepares data analysis and reports and identifies recommendations to improve

• Demonstrate learning program management responsibilities as designated on key projects, including creating role/task maps, designing and overseeing implementation of learning plans

  • Investigate and propose most economical and effective means and methods to provide training sessions

  • Conduct monthly orientation or as needed

  • Create, monitor and maintain training budget

  • Develop and deliver training sessions as assigned

  • Create and deliver train the trainer programs as needed

  • Oversee scheduling of training sessions

  • Oversee attendance of staff at training sessions

  • Supports a positive work environment

  • Provides individual and team coaching

  • Conduct and analyze employee stay and exit interviews

  • Participating member of Colleague Connect

• Manage and execute tasks associated with annual and on-going performance management activities

• • Oversee and coordinate the implementation of Performance Management Technology

  • Provide training to managers and employees in using performance management software

  • Assist managers in understanding and rating applicable competencies for each employee category

  • Maintain appropriate supervisory hierarchy and accurate employee information in system

  • Review performance objectives to ensure appropriateness to position and strategic initiatives

  • Ensure input of new hires into performance management system

  • Regularly touch base with managers to encourage on-going performance feedback

  • Provide assistance and support to manager and employee when performance concerns are identified as assigned.

  • Identify ways to enhance the performance evaluation process

• Serve as back up to assigned HR functions

• Other duties and projects as assigned

Minimum Qualifications

Education and Training and Traits:

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  Bachelors degree with major course work in Business, Human Resources or related field

• Knowledge of principles and practices of human resources administration in both the public and private sectors, as well as current Federal, State and local employment law

• Seven (7) years of progressively responsible human resources experience in the area of training and development

In regard to education and experience, an equivalent combination of relevant education and/or experience will satisfy the minimum requirements.

Licenses and Certifications:

• PHR, SPHR, or GPHR certification preferred

• Valid drivers license and clean driving record

Skills and Abilities:

• Proficient in use of Microsoft Office software applications including Word, Excel, PowerPoint, Access, and Visio

• Skills in E-Learning Authoring Tools and Learning Management Systems

• Excellent verbal and written communication skills with ability to effectively collaborate with all levels of the organization

• Effective organizational skills including ability to multi-task and manage multiple projects at the same time, and adaptability to changing priorities to meet demands of the Museum

• Strong problem solving skills

• Highest degree of personal ethics and ability to treat all information with appropriate levels of confidentiality

• Strong desire to work in a team environment and support the organization with a positive and can-do attitude

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  Physical demands: In the work environments described below, position requires utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, lifting/carrying (up to 10 lbs). Vision abilities required by the job include close vision.

• Work Environment: Work will be performed in an office environment and in museum spaces. The noise level in the work environment is usually low to moderate. Some overnight travel may be necessary.

About Crystal Bridges

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding American art. Crystal Bridges was founded in 2005 as a non-profit charitable organization by arts patron and chair of the museums board of directors, Alice Walton. Since opening to the public on 11-11-11, the museum has welcomed more than 5 million visitors and garnered 15,000 membership households. Some 280,000 school children have participated in the Willard and Pat Walker School Visit program, which provides educational experiences for school groups at no cost.

Crystal Bridges takes its name from a nearby natural spring and the bridge construction incorporated in the building, designed by world-renowned architect Moshe Safdie. A series of pavilions nestled around two spring-fed ponds house the galleries and amenities such as a restaurant, museum store designed by architect Marlon Blackwell, and a library featuring more than 50,000 volumes of art reference material. In addition to the museums architecture, a Usonian house designed by Frank Lloyd Wright was preserved, acquired, and moved to the museum grounds in 2015, and a rare Buckminster Fullers Flys Eye Dome was installed in 2017, both providing access to American architectural masterworks in a natural setting. Sculpture and walking trails link the museum's 120-acre park to downtown Bentonville, Arkansas. A new entrance, elevator tower, and pedestrian bridge was added to the north side of the building in 2017, increasing access to the museums north lawn and newly enhanced North Forest Trail. More than 600,000 visitors a year utilize the museums five miles of walking trails. Crystal Bridges permanent collection spans five centuries of American artworks from early American to the present, and is always free to view. Crystal Bridges is committed to telling broad and inclusive stories by acquiring and showcasing the highest quality works by artists underrepresented in art history and conventional museum frameworks. Works such as Asher B. Durands Kindred Spirits, Gilbert Stuarts George Washington, and Georgia OKeeffes Jimson Weed are displayed alongside contemporary artists such as Kerry James Marshall, Maya Lin, Fritz Scholder, Jaune Quick-To-See-Smith, Felix Gonzales-Torres, and Amy Sherald represent some of the finest achievements in American art. The collection continues to grow, while the museum also offers temporary exhibitions that complement the collection and can also reveal arts connections to equality and justice.

Crystal Bridges provides year-round programming for all ages. In 2019, more than 800 public programs and events were offered, including lectures, performances, classes, and continuing education for K-12 teachers. Crystal Bridges stays connected online with the full collection available via eMuseum, an award-winning app, a podcast called Museum Way, all available for free, and many of the museums lectures such as the Distinguished Speaker Series are on Crystal Bridges YouTube channel. An online-learning initiative provides opportunities for students and teachers with arts-based courses, as well as SmartHistory with arts history videos and essays. Crystal Bridges also offers two research fellowship programs. The Tyson Scholars in American Art program encourages and supports full-time scholarship that seeks to expand boundaries and traditional categories of investigation into American art and visual culture. The Reese Teacher Fellowship provides for research into the development of interdisciplinary connections between American art and core curriculum subjects of language arts, history, social studies, and the sciences. In addition, Crystal Bridges administers the awarding of the Don Tyson Prize, an unprecedented award recognizing significant achievements in the field of American art. Additional information about Crystal Bridges is available online at CrystalBridges.org.

About the Momentary

The Momentary is a new contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. A satellite to Crystal Bridges, the Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary arts role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action. The Momentary was founded by the Walton family, based on the vision of Tom, Olivia, and Steuart Walton. The Walton Family Foundation is supporting this project as a way to enhance the quality of life in Northwest Arkansas. The Momentary welcomes all with free general admission. Additional offerings include an artist-in-residence program, culinary experiences including an Onyx Coffee Lab, indoor and outdoor gathering spaces, an outdoor festival space, and a gift store. For more information, visit theMomentary.org. The Momentary is located at 507 SE E Street, Bentonville, Arkansas 72712.