Job Description:
As the Technical Packaging Specialist (TPS), you will work closely sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers. The TPS will deliver technical service to and engineering support of packaging systems in a designated region. The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes. The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in the territory around Atlanta, GA.
RESPONSIBILITIES/ DUTIES:
- Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
- Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures
- Leverages Consultative Approach with Customers - Understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
- Develops New Sales Opportunities - Work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
- Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation
QUALIFICATIONS:
- Associates degree or equivalent work experience or training required. BA/BS degree strongly preferred
- 3+ years of high level mechanical and troubleshooting expertise
- 3+ years of MS Office experience
- Valid US driver’s license
- Ability to travel daily, including occasional overnight travel for meetings, training, and service coverage
- Ability to read and understand technical drawings/troubleshooting charts
- Ability to build strong relationships, work with customers to solve problems, and influence decision making.
Link to Job: https://jobs.sealedair.com/job-invite/42162/
Job Type: Full-time
Pay: $23.84 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Supplemental pay types:
- Bonus pay
- Commission pay
License/Certification:
- Driver's License (Required)
Work Location: On the road
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