TCIT Media Services Help Desk Assistant Job at Teachers College Columbia University
Teachers College Columbia University New York, NY
Media Services Work Study Help Desk Assistant
JOB DESCRIPTION:
- Answering phones and directing calls to appropriate staff
- Oversees the checking in/out of all media equipment from Helpdesk
- Enters submitted email requests for equipment into our system
- Responsible for tracking and maintaining media rental inventory
- Responsible for classroom AV set-up and breakdowns in vicinity of 149 Horace Mann Office
- Perform routine maintenance on our rental equipment
Minimum Qualifications:
- Must have been awarded federal work-study for the term in which a work-study position is being sought.
- Must be a student matriculated in a TC degree program.
- Must be able to abide by the Student Confidentiality Agreement.
- Must be able to abide by the Student Privacy Requirements.
- Must be taking at least 5 credits (or equivalent, which includes full-time equivalent offerings - HBSK 6480, CCPJ 6480, CCPX 6480, or any 8900 course).
- Full-time TC employees are not eligible for this position.
Preferred Qualifications:
We are looking for bright courteous people who are willing to learn about technology and can provide exemplary customer service with a smile.
Compensation: $5,000 per student
Salary Range: $15.00 - $16.00 / hr
Work Logistics: Entirely in person and onsite
Equal Employment Opportunity
Teachers College is committed to fostering a diverse and inclusive academic community and to providing equal opportunity in employment. All qualified applicants will receive consideration regardless of race, color, sex (including pregnancy, gender identity or gender expression), religion, creed, national origin, age, citizenship, disability, marital status, sexual orientation, veteran status, or any other legally protected status.
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