Ophthalmic Consultants of Boston (OCB) was established in 1969 to offer patients the highest quality eye care and laser/surgical treatment. OCB recently joined forces with Eye Health Services to become the premier eye care provider in the region with nineteen practice locations in the greater Boston area and Cape Cod. In addition, OCB has five affiliated surgery and laser centers. OCB and its affiliates employ 700+ employees. The staff of 75 ophthalmologists uses the most advanced diagnostic, laser and surgical techniques available and their level of care has earned Ophthalmic Consultants of Boston a national and international reputation for excellence.

Ophthalmic Consultants of Boston (OCB) is seeking a Systems Trainer to join our Billing team at our Plymouth location. Occasional travel to other OCB offices may be required.

Responsibilities include:

• Train staff members in the use of the EMR system, Epic.
• Enroll users in classes and assign roles based on job position.
• Prepare for Epic classes: set up classroom and facilitate the class.
• Provide training on MS Office and other software as needed.
• Collects feedback from classes to enhance trainee experience and follow up on outstanding questions as necessary.
• Maintain and update training materials.
• Test lesson plans and training environment build.
• Assist with the evaluation of staff members' systems competency and proficiency and provide ongoing continuing education.
• Administers optimization and skills enhancement training.
• Collaborate with other departments to correct and enhance workflows and processes as they relate to systems.
• Track and and follow up on unresolved software issues.
• Keep up to date with software updates and provide clear and concise information to staff in a timely manner.
• Provide feedback to management on the impact of upgrades and/or workflow changes.
• Performs related duties as required.

Requirements are:

• High school diploma or GED.
• Two plus years of relevant experience in a healthcare setting
• Strong written and verbal communication skills to communicate clearly and effectively in a classroom setting.
• Excellent presentation skills.
• Adaptability/flexibility and ability to handle frequent change and quickly adapt to updates in the curriculum and training environment..
• Must be proactive and take initiative.
• Ability to balance multiple responsibilities and priorities efficiently and effectively..
• Strong working knowledge of Microsoft Office..
• Computer proficient and able to master new software programs quickly.
• Willingness to learn new things and work on various projects.
• Covid Vaccine. Must provide Vaccination card prior to start.

OCB offers a generous benefits package to its benefits eligible staff members that includes medical and dental that can start on your 1st day. To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer.

No recruiters or agencies please.

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